Monisha Nichani-Jain, MSPT,CMT, DCCS

Experience

• 

  The Arthritis PolyClinic

  Oct 2001 - Aug 2003

  Self Employed

  • Established a private practice of primarily orthopedic, neurological and golf patients• Diagnosed golf related injuries: bio mechanical evaluation, treatment, exercise, assessment of the rotational golf swing• Performed ergonomic evaluations in various office settings• Comprehensive team approach to treating arthritic patients-worked closely with orthopedic surgeon, dietician, and rheumatologist to formulate specialized treatment program for patients• Administrative role in training receptionist in billing, filing of documentation to maintain patient confidentiality etc.• Clinical instructor to PT student• Supervisor to staff physical therapist and receptionist Show less

• 

  North Glen Physical Medicine and Rehabilitation

  Nov 2003 - Nov 2004

  Director Of Physical Therapy

  • Evaluated and treated primarily orthopedic, neurological and chronic pain patients at a chiropractic owned private practice• Worked closely with orthopedic surgeons, communicating the progress of their post surgical patients• Supervised massage therapist and PT aide in treatments• Actively involved in marketing and promoting the practice —gave lectures on role of PT in various ailments to assisted living facilities, fitness centers, health fairs etc.

• 

  Concentra

  Nov 2004 - Nov 2011

  Center Therapy Director

  • Assumed supervisory responsibility for 6 support staff at this outpatient clinic• Independently treated full patient caseload 10-18 patients/day• Performed clinical duties including evaluations, formulating a treatment plan concurrent with medical protocols resulting in successful patient outcomes• Performed business and financial duties directly related to the provision of therapy services at the center and exceeded target projections by 20%• Participated with Center Leadership Team to establish budgetary goals • Served as the mid west region’s clinical coordinator for student placements in multiple locations • Served as a clinical instructor and mentor to numerous Level I and II PT students Show less

• 

  HealthPRO Heritage

  Nov 2011 - Apr 2024

  Director Of Rehabilitation

  •Work closely with our post acute network partners successfully reducing patient length of stay by 22% and maintaining hospital readmissions rate at 14% •Strong collaboration with Marketing team by demonstrating positive therapy driven functional outcomes; resulted in facility becoming the preferred rehab provider for one of the major hospitals. Ranked #6 by US News and World Reports for top skilled nursing facilities in Illinois for 2023•Improved staff productivity from 76% to 83% by training staff on point of service documentation training•Anticipated and initiated resolutions regarding workflow matters, obtaining pre- authorizations for managed care patients, and other patient related issues with focus on census management and patient care outcomes•Lead team of 25 therapists (inpatient, home health and outpatient) with a track record of retaining top talent even through the pandemic (<5% turnover). Recognized by senior management through an award for the most Outstanding Team in the Midwest region•Effectively managed payroll budget and ensured no overtime hours by managing staff hours with a flex schedule; increased ratio of assistants to therapists to minimize cost•Identified, researched and developed internal wellness programs for marketing focusing on multiple diagnoses, increasing Med B revenue by 40%•Conducted Monthly billing audits resulting in <5% errors for home health and Medicare Part A and B patients•Conducted documentation audits to ensure that all clinical staff is providing proper documentation according to Medicare guidelines, company policy and facility standards. Audits improved from 60% to 90% compliance•Perform 20% patient care weekly; focusing on improving functional outcomes to ensure patients discharge home at their highest level of independence within the anticipated length of stay guidelines• Oversee discharge planning process to meet the needs of patients and collaborate with clinical team to reduce rehospitalization rates Show less

• 

  Person Centered Senior Solutions

  May 2024 - now

  Geriatric Care Manager

  •Assist older adults and their families to cope with the challenges of aging and make positive, informed decisions and plans across the health care continuum•Communicate with physicians, care agencies, caregivers, and other support services on behalf of client and/or family•Research, vet and compare senior community/care options for needed relocation.•Research community resources such as caregiving agencies, senior services, transportationservices, home healthcare, hospice etc. to assist families transition their loved one to the next level of care•Review and recommend Immediate Care/Long Term Care Insurance Policies•Review Veteran benefits that maybe available to client•Offer "crisis intervention" when it is needed, helping clients navigate through emergency departments and hospitalizations, rehabilitation stays, and ensure that adequate care is provided to the client as they transition to the next level of care•Assist clients in attaining their maximum functional potential in the safest living environment- provide home safety assessments as needed Show less