Olayemi Oyeyemi

Olayemi Oyeyemi

Customer Service Officer | Funds Transfer | ATM Custodian | Accounts and Clearing Officer

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  • Timeline

  • About me

    Product Management | Project Management | Digital Solutions | Fintech | Cybersecurity

  • Education

    • Obafemi Awolowo University

      2011 - 2013
      Master of Business Administration (MBA) BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • University of Agriculture, Abeokuta

      2003 - 2007
      Bachelor of Science (B.S.) Mathematical Sciences
    • Cranfield University

      2014 - 2015
      MSc Energy Systems and Thermal Processes
  • Experience

    • First Bank of Nigeria Ltd.

      Jul 2009 - Sept 2014
      Customer Service Officer | Funds Transfer | ATM Custodian | Accounts and Clearing Officer
    • Cranfield University

      Jan 2014 - Jan 2015
      MSc Energy Systems and Thermal Processes
    • First Bank of Nigeria Ltd.

      Oct 2015 - Oct 2017
      Contact Center Supervisor (Digital Interactions and Voice Inbound)
    • First Bank

      Oct 2017 - Dec 2022
      Product Manager | Digital Solutions Implementation

      • Work closely with product owners and vendors to develop new features on mobile applications for excellent customer experience, to optimize ROI and maintain the market leader brand positioning using Scaled Agile Framework (SAFe).• Manage product from ideation to launch including product & system architecture. Coordinate with interdepartmental teams to strengthen product capabilities, features, and regulatory requirements.• Ensure that success criteria / metrics are well-defined that alligns with the overall strategic goals and objectives.• Product backlog refinement and benchmarking using product resarch and market feedback.• Lead product grooming sessions, create user stories and coordinate effectively with the development team.• Perform hands-on acceptance testing and ensure products meet acceptance criteria before launch.• Manage projects from business case approval through to post-implementation review and value realization.• Develop effective project plans in compliance with standard policy and procedures. Track and monitor the progress against the defined project milestones to ensure completion within agreed scope, budget, and schedule• Establish and execute effective communication plan with project participants, senior management, and all other key stakeholders.• Manage product performance end-to-end and make marketing recommendations on product strategies.• Develop and maintain strong relationships with vendors and ensure alignment across internal and external teams. Show less

  • Licenses & Certifications

    • CompTIA Security+

      CompTIA
      Jun 2025
      View certificate certificate
    • Scrum Fundamentals Certified (SFC)

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Nov 2021
      View certificate certificate
    • Project Management Professional (PMP)®

      Project Management Institute
      Oct 2015
  • Honors & Awards

    • Awarded to Olayemi Oyeyemi
      Petroleum Technology Development Fund Scholar Petroleum Technology Development Fund (PTDF) Jul 2014
  • Volunteer Experience

    • Volunteer

      Issued by Iwo Road Baptist Church on Jan 2011
      Iwo Road Baptist ChurchAssociated with Olayemi Oyeyemi