Ishika Jalodia

Experience

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  Panera Bread

  Oct 2021 - Feb 2024

  Team Lead

  • Efficiently manage cash transactions, process orders, and address customer inquiries at part-time position• Skillfully prepare and serve bakery items, drinks, and food, maintaining top-notch quality and consistency• Mastered diverse roles, optimizing operational efficiency during peak hours and coordinated with colleagues

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  University of Cincinnati

  Oct 2021 - May 2023

  • Created worksheets for practice by reviewing math class content at part-time position• Directed classes of 20 students to learn actively, master math course & guide students to solve doubts independently• Evaluated performance at weekly group meetings by discussing ways of improving facilitation techniques - Assisted students with questions or appointment requests at part-time position- Managed incoming calls and resolved issues or concerns- Scheduled and maintained advising appointments for students with their respective advisors

  • Supplemental Review Session Leader/MASS Tutor

    Aug 2022 - May 2023

  • College of Arts & Sciences Office Desk Staff

    Oct 2021 - Aug 2022
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  Cincinnati Children's

  Mar 2023 - Dec 2023

  Research Study Assistant

  • Part-time work-study position at Center of ADHD (Behavioral Medical and Clinical Psychology Department)• Review research participants’ rosters and data• Update database by entering clinical data using participants’ research information

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  University of Cincinnati

  Aug 2023 - Dec 2023

  Art Therapy Intern

  - Guided patients with neurological disorders in therapeutic art sessions, promoting self-expression and community.- Provided a safe and supportive environment for patients to address emotional and life challenges through art therapy.- Collaborated with a diverse team to deliver patient-centered care through art therapy sessions.

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  Cincinnati Children's

  Feb 2024 - Oct 2024

  Behavioral Health Specialist

  - Engaged with autism patients and track their progress toward admission goals.- Developed and execute individualized treatment plans for patients.- Collaborated one-on-one with patients to provide tailored support and care.

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  UC Health

  Nov 2024 - now

  Certified Medical Assistant

  • Assist with patient rooming and discharge processes, ensuring smooth transitions for the provider.• Address patient needs and concerns in the clinic, providing clear and compassionate responses.• Manage medication refill requests and promptly respond to patient calls and messages.