Experience

• 

  Rekord sound

  May 2015 - Sept 2015

  Event technician
• 

  Sc diangi sa

  Nov 2015 - Mar 2016

  Electronic technician
• 

  Ipsos interactive services

  Nov 2017 - May 2019

  Data analyst
• 

  Brigada de voluntari

  Jun 2019 - Nov 2019

  Tehnician machetist
• 

  Stefanini emea

  Nov 2019 - Dec 2021

  The RTS role is responsible for resolving advanced technical User Client issues, Technology Management and coordination of all onsite & remote support activity such as:• Remote Support (RDS) - Provides Remote Level Two Desktop Takeover Support using RDC (Windows),TeamViewer or any other remote tool provided and agreed upon with the customer• Remotely analyses, troubleshoots and implements repair solutions for software or hardware issues• Coordinates the Field Support Teams in order to provide support when issues cannot be solved remotely.• Software Deployment via SCCM console or installation scripts.• Dispatch Field Support engineer visits for regular maintenance or ad hoc requested visits• Print Server Administration on several virtual machines on various client locations• Assisting with Pilot programs for new or upgraded applications agreed upon with the client• Assisting the Service Desk Teams with advanced troubleshooting and coaching• Creating Technical Documentation for Knowledge creation.• Citrix Virtual environment administration via the Administration Console• O365 Suite deployment to user laptops via PowerShell Scripts Show less

  • Remote Technical Specialist

    Aug 2021 - Dec 2021

  • Support Engineer

    Nov 2019 - Aug 2021
• 

  Microsoft

  Jan 2022 - Aug 2023

  Sccm engineer
• 

  Lucrător independent

  Oct 2023 - now

  Breathwork facilitator