Albert Siow

Albert Siow

System Administrator

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  • Timeline

  • About me

    Project Manager at Exclusive Networks Singapore

  • Education

    • TMC Computer School

      2001 - 2003
      Diploma in Computer Studies Computer and Information Sciences and Support Services Diploma
  • Experience

    • IBM Singapore Pte Ltd

      Nov 2000 - Jan 2005
      System Administrator

      • Environment Set-Up and Maintenanceo Installation of hardware such as Hard Disk, Tape Drive, NIC Card and Printers and software such as security patches, service packs and virus definition files on internal and customers’ servers. o Monitor customers’ Servers, Network and Device availability while, collecting servers’ performance data, using Tivoli Monitoring Tools and maintain various servers such Windows, CITRIX, Novell 4.11, AIX, Mail, File Server and Call Center Serverso Schedule daily and monthly backup for internal and customers’ servers using Arcserve and Unix Backup Utilityo Troubleshoot issues on Server or Client PC using Real VNC & IBM Director and maintain various sections such as internal LAN network infrastructureo Compile and generate reports for customers and project teamso Prepare documentations for project teams for project kick-offo Write scripts to assist with job automation Show less

    • Pactera

      Feb 2005 - Aug 2016
      Project Manager

      • Project Managemento Frequently communicate with client to understand their requirements and strengthen business relationshipso Responsible for strategic and P&L management; Analyze market structure to further enhance business development and recognize market trends, while increasing revenue generationo Assist Talent Acquisition Manager to seek for a diverse pool of talent to match with clients’ skillset requirementso Ensure effective project strategies are implemented during each project phase coupled with proper work procedureso Over 10 years’ experience in leading teams of different departments both on and offshore and accomplished numerous department projects and pilot projects• Achievements & Contributionso Recognized as Top Manager in 2011o Provided pre-sales support and assisted company to clinch new projects and generate total revenue of USD 10 Million since 2009o Chairman of company committee and assist to organize company events and retreats whistle also in-charge of committee budget Show less

    • Exclusive Networks

      Sept 2016 - now
      Project Manager

      ● Leading, motivating, developing, and coaching of assigned team members.● Escalation management on top management level.● Execute a wide range of business and PM process activities beginning with feasibility of the initiative, to the request for proposal through development, test, and final delivery.● Responsible for project deliverables, with emphasis on quality, efficiency, and consistency● Manage and plan resources needed for user requirement, development of functional specifications, testing and user training.● Work with technical teams to ensure that requirements gathered is feasible.● Establish and maintain good business relationships with all project stakeholders to influence and achieve business goals.● Monitoring and status reporting for all projects assigned.● Reseller/Vendor management involves developing and leading negotiations with outsourced parties. Collaborating with reseller/vendor project teams to ensure timely, within budget and quality delivery based on agreed scope and requirements (as per contract). Show less

  • Licenses & Certifications

    • Microsoft Certified Database Administrator (MCDBA)

      Microsoft Certifications
      Jan 2000
    • Microsoft Certified Systems Engineer: Windows 2000 Server (MCSE)

      Microsoft Certifications
      Jan 2000
    • Generative AI Overview for Project Managers

      Project Management Institute
      Aug 2024
    • Scrum Master Certified (SMC)

      Scrum Alliance
      Nov 2024
    • Project Management Professional (PMP)®

      Project Management Institute
      Dec 2020
      View certificate certificate