
Timeline
About me
Mentorship Expert * Positive Workplace Culture Leader * Educator * Mentor-Supervisor
Education

San diego state university
2017 - 2022Doctor of philosophy - phd educationJoint Doctoral Program at Claremont Graduate University and San Diego State University

University of california, riverside
2002 - 2006Bachelor of arts (b.a.) english language and literature, generalActivities and Societies: Residence Life, Omega Zeta Chi Sorority, Oxford Tutor

University of illinois urbana-champaign
2006 - 2008Master of education (m.ed.) educational organization & leadershipActivities and Societies: Residence Life, Excel College Ministry
Experience

University of california, riverside
Jun 2008 - Dec 2015Advised and provided focused programming for students who were transitioning between majors in the College of Natural and Agricultural Sciences (CNAS), the College of Humanities and Social Sciences (CHASS), and the Bourns College of Engineering (BCOE), especially high-unit undeclared and discontinued students in CNAS who were on a deadline to find a major fit.
Transition Advisor/Academic Advisor
Apr 2012 - Dec 2015Resident Director
Jun 2008 - Apr 2012

San diego state university
Jan 2016 - nowAs the inaugural Director of Employee Engagement for the Division of Student Affairs and Campus Diversity, I work with leadership to develop and implement end-to-end employee experience programs, including onboarding, learning and development, culture of care, appreciation and recognition, off-boarding, etc. Serve as adjunct faculty in the College of Education, teaching LEAD 205: Exploring Leadership, which is the foundational course for the SDSU Leadership Minor, and LEAD 405: Enabling Leadership (Capstone course). Oversaw a department of 30+ staff that provides accommodations and services for students with disabilities. Regularly engaged in campus-wide collaboration and managed complex student issues. Serves on the University Senate Diversity, Equity, and Inclusion committee. Supervised 8 staff members and oversaw administrative, departmental operations, and HR/personnel functions for a department responsible for providing student academic accommodations.
Director of Employee Engagement
Oct 2022 - nowAdjunct Faculty for Leadership Studies
Aug 2016 - nowDirector of Student Disability Services at San Diego State University
Oct 2019 - Oct 2022Associate Director for Student Disability Services
Nov 2017 - Oct 2019Assistant Director at Student Life & Leadership for Commuter Life
Jan 2016 - Oct 2017

Mentor culture consulting
Oct 2023 - nowLeadership & workplace culture consultantPast research, as well as my own research on mentoring, shows that the most impactful mentors are direct supervisors or senior leaders who have invested in their team members. The supervisor-supervisee relationship is a natural connection for mentorship, but not all supervisors have a mentoring approach. My research also revealed that the most impactful mentorships were developed informally, as opposed to a formal mentoring program. While the benefits of mentoring are career advancement, salary increases, academic degree attainment, etcetera, I found the negative aspects of mentoring (exposure to toxic political workplace culture and poor work-life balance/boundaries) to be important as well. My mission through Mentor Culture Consulting is to positively impact workplaces by transforming organizations into mentor culture workplaces, where every supervisor is guided by my mentoring framework, which addresses multiple layers of culture (organizational, career field, and identity culture) to provide impactful, culturally-conscious, and holistic mentorship. As a woman of color in leadership, it is my hope that through my workshops, speaking engagements, and consulting services, workplace cultures and leaders will be more caring, compassionate, and inclusive so women and other underrepresented groups can thrive. If you have a diverse group of team members and this is what you want for your organization, let's connect! Show less
Licenses & Certifications

Conflict management coaching workshop
Cinergy coachingAug 2025
Advance
Lead san diegoNov 2022
California state university system-wide principles of supervision
California state university, office of the chancellorOct 2023- View certificate
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Cal state tech connect 2023 presenter
Canvas credentials (badgr)Aug 2023 
Theory and practice of mediation
National conflict resolution centerAug 2025
Honors & Awards
- Awarded to Erica Alcantara Aros, PhDDr. Rey Monzon JDP Achievement Award Claremont Graduate University Mar 2022
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