
Timeline
About me
Director of Client Services - The Ryan Group
Education

Roosevelt university
-Ba management
Experience

Mccain foods
Jun 1998 - Jun 2002Sales analyst | website and database developerEnsured the success and integrity of the integration of SKUs, reporting, sales and margin data from Ore-Ida into one, cohesive system. A comprehensive SKU rationalization soon followed.Managed McCain's governmental bid unit and USDA program.Created and developed the first ever sales portal within the McCain Intranet.

Five continents, ltd.
Jul 2002 - Aug 2006Senior manager - logistics, merchandising and sales services• Trained and supervised outsourced Merchandising company staff and the initial shelf setup at mainstream supermarkets.• Created local and OTR delivery program. Established a rigid shipping and ordering schedule. Achieved company’s highest ever tonnage goal.• Originated and structured a centralized pricing department responsible for establishing SRP levels for planned expansion locations.• Guided the categorization of grocery line items, identification of loss and market leaders, and establishment of cost and margin-driven retail pricing for Club store. Show less

Tilbury
Jan 2006 - Apr 2011Account and project managerManaged Client relationships and projects serving as liaison between the client and our development team consisting of developers, integrators and DBAs.• Elicited user stories and transformed them into useful and profitable tools and assets.• Managed and refined Product Backlogs• Developed sales and marketing strategies and planning • Manpower utilization and re-deployment in targeted markets• Drove sales and achieved optimum market penetration for product lines and brands• Provided final evaluations on functionality for custom-built web applications and social media platforms.• Authored and directed client training curriculum for delivered projects and applications. Show less

Fixt usa
Apr 2011 - Dec 2020Consultant - category management & data governanceProvide Foodservice manufacturers and distributors with actionable business intelligence that allows improved market potential realization as well as create the conditions that provide a new perspective on the Foodservice market with actionable information to leverage those insights.Direct data governance and data integrity using Big data secured and utilized from manufacturers, distributors, brokers, end-users and established information providers.• Create market analyses and actionable business plans to define growth opportunities for product categories in given geographic markets.• Market plan implementation• Strategic sales deployment and realignment• Targeted sales plans• Custom-design, development, integration and management of live, data-driven CRM systems Show less

Guerin prep high school
Aug 2017 - Aug 2020Executive board member - marketing committee chair
The ryan group inc.
Feb 2022 - nowDirector of client servicesWe supply foodservice manufacturers with appreciable solutions via:Marketing Support • Rebate/Incentive/Promotion Fulfillment Programs • Lead Fulfillment Programs • Warehousing, Fulfillment & Digital Asset Management Systems • Points Programs - Operator Loyalty/Sales Rewards • Dedicated Inbound Customer Service Lines • GS1 Image ManagementSales and Marketing Outreach • Telesales • Product Sampling • Electronic Marketing & Direct Mail • Multi-Manufacturer Programs • Campus Extras Database Management/Analysis • Comprehensive "single-source" Database Management • Data Analytics • E-Business/Customer Dashboards Show less
Licenses & Certifications
- View certificate

Certified scrum product owner (cspo)
Scrum allianceSept 2021 - View certificate

Certified scrummaster (csm)
Scrum allianceJun 2021
Volunteer Experience
Driver
Issued by Northern Illinois Transport Team
Associated with Jennifer Hayden, CSM, CSPODriver
Issued by Chicago Animal Care and Control (CACC) Transport Team
Associated with Jennifer Hayden, CSM, CSPODriver
Issued by Paws and Claws Transport Group
Associated with Jennifer Hayden, CSM, CSPOCoach
Issued by Oriole Park Little League
Associated with Jennifer Hayden, CSM, CSPOCoach
Issued by Norridge|Harwood Height Little League
Associated with Jennifer Hayden, CSM, CSPO
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