
Timeline
About me
Experienced Computer Operator with Expertise in Retail Operations, Customer Service, and Technical Support | Seeking IT Industry Opportunities
Education

Leeds beckett university
2023 -Master's degree project management.webp)
Jagan institute of management studies ( jims rohini)
2014 - 2017Bca - bachelor of computer application c
Experience

Silaris informations pvt ltd
Apr 2016 - May 2017Relationship manager• Worked as a Tele Caller for Apollo Health Insurance, ensuring high-quality customer service. • Served as a Relationship Manager at Max Life Insurance, facilitating communication between customers and the verification department. • Managed operations and assisted customers. • Addressed customer complaints and concerns.• Greeted customers.

Jai gurudev management
Jun 2017 - Apr 2020Computer operator• Setting up computers and other hardware devices.• Meeting with the IT team to determine the sequence of operations.• Starting operations by entering computer commands.• Monitoring error and stoppage messages.• Correcting errors, loading paper, and adjusting equipment settings.• Troubleshooting equipment malfunctions and software errors• Responding to user requests and problems.• Performing preventative maintenance.• Maintaining supply inventory.

Jai gurudev management
Feb 2021 - Jul 2022Computer operator• Setting up computers and other hardware devices.• Meeting with the IT team to determine the sequence of operations.• Starting operations by entering computer commands.• Monitoring error and stoppage messages.• Correcting errors, loading paper, and adjusting equipment settings.• Troubleshooting equipment malfunctions and software errors• Responding to user requests and problems.• Performing preventative maintenance.• Maintaining supply inventory.
Licenses & Certifications
- View certificate

Foundations of project management
GoogleOct 2025 
Microsoft excel 2013 certification
Ekaam education instituteApr 2020
Introduction to programming using python
IqnAug 2018
Querying microsoft sql server 2012/2014
IqnFeb 2018
Microsoft office specialist: microsoft office 2016
Future pointApr 2011
Languages
- enEnglish
- hiHindi
- puPunjabi
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