Carissa Kall Thompson

Experience

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  GUESS?, Inc.

  May 2003 - Aug 2006

  Sales Associate

  I was responsible for maintaining a client book and building relationships with them in the store. I assisted in visual merchandising and shipment processing. I was awarded top sales performer for consecutive months. In this position was when I realized I wanted to be a part of the fashion industry. I learned a lot at Guess? that has helped me succeed in other positions.

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  Banana Republic / Gap Inc.

  Mar 2012 - Jan 2013

  Assistant Manager

  I was held responsible for meeting and exceeding daily sales goals. I was held accountable for all nightly bank deposits. As part of the leadership team I successfully delegated tasks and duties to associates. I communicated with various assisting vendors for front of house deliveries and confirmed that the delivery order was accurate. During this role I became proficient in using a variety of computer programs for charting sales and reports. I also assisted in shipment processing and merchandising of window displays, and other displays throughout the store. I successfully met deadlines for preparing the store for a sale or event by prioritizing tasks, such as setting up promotional displays, signage and other materials. Show less

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  Baptist Health (KY)

  Jan 2013 - Oct 2014

  Unit Secretary

  I am responsible for answering all phone calls and delivering messages in a timely manner. I answer a volume of over three hundred phone calls daily. On a daily basis I communicate with doctors, surgeons, hospital vendor reps, and other hospital personnel. I efficiently disclose information and surgery updates to all families in the surgery waiting room. I am held accountable for closing the unit and obtaining updates and patient room assignments for the families. I am responsible for directing family members to the appropriate area to visit the patient they are with. During all shifts I remain calm and professional in a fast paced waiting room with over seventy surgeries a day, either working with a team or individually. Show less

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  Mary Kay Inc.

  Jun 2014 - Oct 2014

  Independent Beauty Consultant

  I conduct one on one consultations to educate prospective clients on their skincare/cosmetic needs. I also organize skincare classes for groups of women, men, and younger clientele. I am in the process of reaching various sales and recruiting goals to build my own team of consultants. I am passionate about making my customers feel beautiful inside and out with my Mary Kay business.

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  Macy's

  Oct 2014 - Feb 2015

  Visual Staff Specialist

  Responsible for creating and maintaining all visual displays in juniors, women’s apparel, intimates, dresses and petite departments. Held accountable for meeting deadlines and collaborating with the team to create ways to increase sales in all departments. Worked efficiently individually and with the team to produce visuals for all storewide promotional events. Remained calm and professional in a fast paced environment. Collaborated with all departments within the company such as the signing team, sales associates, and executive management. Show less

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  Creative with Children

  May 2015 - Sept 2015

  Summer Nanny/Babysitter

  I am a part-time summer nanny/babysitter for two children that are the ages of four and two and half. I am responsible for cooking nutritious meals, thinking outside of the box to come up with new creative activities, and providing nurturing and caring supervision. Together we enjoy play and activities outdoors and indoors where I try to foster imagination, sharing and creativity.

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  Two Dazzle!

  Oct 2016 - Oct 2018

  Sales Associate/Visual Associate/Social Media

  Performed managerial tasks in the absence of the business owner. Met and exceeded all daily and monthly sales goals by engaging customers on all social media platforms as well as implementing enticing visual merchandising of the products. Increased sales by over 50%. Acquired new customers on a daily basis by obtaining their phone number and email addresses for marketing purposes. Attended AmericasMart Atlanta with the owner and assisted in all buying decisions for the business. Created visual projects to post on all social media sites for the business with written copy. Increased sales by 50% with media planning by targeting a specific target audience via social media posts through the business website and all social media platforms. Assisted with buying and purchasing for store products, including monthly budgeting and billing reports.Correctly priced all shipments and entered them into the computer system. Made managerial decisions often such as scheduling sales events, working with vendors, and delegating tasks to other employees. Performed opening and closing duties daily without any supervision. Show less

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  The Rawlings Group

  Oct 2018 - Jan 2021

  Client Services GCA Associate

  Successfully met quarterly, monthly, and weekly deadlines by contacting employer groups on behalf of the Audit team to obtain employment verification and group size information to determine insurance primacy and to close out the audit file. Sold exclusive technologies to over twenty clients, such as new technology databases, specifically the client employment verification portal. Entered and updated benchmarks regarding group restrictions and blocks in the Group Restriction database. Completed special projects, as assigned by the client services team Vice President. Utilized MS Excel daily and communicated with clients and insurance companies via telephone and email. Trained new staff members on processes and procedures and communicated with team members to problem solve and work together.Brainstormed strategies and client services planning both individually and in a team setting. Show less

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  Chloe Jane Boutique, LLC

  Jan 2021 - now

  Small Business Owner

  Utilizes Meta media planning on a daily basis to increase sales by 50%. Manages all daily tasks and projects with no supervision. Brainstorms different marketing strategies including marketing campaigns and executes via email and social media platforms.Buyer for all merchandise and products.Offers excellent customer service to all potential customers, vendors, and partnership CEO Bridget’s Cradles.Upsells products at pop-up shops and other local events.

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  Bloom Counseling and Wellness Studio

  Mar 2021 - Aug 2021

  Client Care Coordinator/Independent Contractor

  Answered phone calls and emails in a timely manner and provides information regarding the services offered as well as insurance information to potential clients.Discussed services and specialization offered with clients inquiring about postpartum and perinatal mood disorders. Also upsold clients on the workshops offered at the practice, while helping assist the clients in their wellness journey by offering various support groups, including miscarriage support groups and other resources. Scheduled all new patient and established client’s appointments in HIPAA-compliant software IntakeQ.Supported therapists in building relationships with their clients through clear client information, required assets, and scheduling. Show less

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  Blooms by Essential Details

  Aug 2021 - Mar 2022

  Visual Merchandiser/Sales

  Responsible for managing all store sales communication, including phone calls and emails.Executed visual displays, including storefront windows and in-store fixtures.Interacts with all customers including both customers ordering florals and customers purchasing boutique items.Acted as liaison between clients and storefront to communicate resources, timelines and Insertion Orders.