
Janet Lapeyra
Director of Patient Financial Services

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About me
Epic Resolute, Claims, HIM Coding, Home Health Hospice IS Manager Corewell Health aka; Spectrum Health
Education

Universtiy of Phoenix
2015 - 2017AAHA Health Care Information Technology
Alameda High School
1978 - 1981HS Diploma Accounting
Experience

UHS
Jun 1990 - Jun 1997Director of Patient Financial ServicesDirector of Patient Financial Services, Wellington Regional, Fl.Managed collection, billing, and registration and PBX staff of 45 for a 180 bed facility.Reduced A/R days from 77 to 52.Implemented electronic billing system.Director of Patient Financial Services, Universal Medical Center, Fl.Managed collection, billing, and registration and PBX staff of 50 for a 210 bed facility.Implemented SMS computer system alpha site for UHS Corporation. Creating master files for registration, billing, collections, insurance and calculation of reimbursement.Prepared and managed training classes for all staff for installation of SMS.Participated in the installation by assisting Administrative and Corporate Staff in balancing beds, A/R and adjusting system errors.Evaluated and restructured work flow and staffing.Increased cash flow from 98% of goal to maintaining 103% of goal. Show less

Presbyterian Hospital, Charlotte, NC
Aug 1997 - May 1998Collections ManagerCollections ManagerManaged a collection staff of 45 to 50 employees for a 593 bed facility.Organized and improved revenue cycle.Assisted management team for the installation of SMS computer systems for registration and collections.Created and performed training classes for collection staff. Covering basic and advanced collection methods.Increased cash flow and met all cash and A/R day reduction goals.Monitor progress of employees.

First Consulting Group
Jun 1998 - Jul 1999Implementation SpecialistImplementation SpecialistTraveled to client site served as a revenue cycle improvement consultant.Assisted with the installation of the SMS computer system for registration and collections. Input PRIM database for hospital contracts. Recommended management on system input based on knowledge and work experience to help increase work flow and reduce A/R days.Evaluated staffing and recommend change of position or termination.

Gamse Medical Services
Jun 1999 - Jun 2006Business Office ManagerBusiness Office ManagerManage a staff of 12 to 17 employees.Organize national hospital collection projects by ensuring accurate billing and collection practices.Maintaining knowledge of National regulations for out of state projects.Maintain collection data base and collector work stations.Preparation of weekly and monthly status reports.Work with clients to resolve work flow.

Surgery Center of Fort Pierce
Jul 2006 - May 2009Business Office ManagerBusiness Office ManagerManage scheduling, insurance verification, billing and collectionsEnsure accurate billing and collection practices, HIPPA regulations are followed.Increased cash flow and met all cash and A/R day reduction goals.Monitor progress of employees.Maintain collection data base and collector work stations.Preparation of weekly and monthly status reports.Manage Accounts Payable processing and reporting.

Scott & White Healthcare
May 2010 - Aug 2016Manage two teams of application coordinators. Training non healthcare staff in revenue cycle while team members prepared for Epic application certification. Prepare validation sessions, system build, data courier, and testing. Experience in working with Epic and Operation teams including Finance, managed care contracting, HB/SBO billing and collections to establish appropriate workflows to meet organizational needs. Assist VP of Finance in the mapping of GL and AR for Epic function as well as third party data warehouse (Midas).Project Phoenix - Best. Install. Ever.• Enterprise-level implementation of EMR to 13 regional hospitals and 100+ community clinics• The fastest implementation of this magnitude in the country• One of the fastest to meet Meaningful Use requirements✓ Above 90% in CPOE compliance✓ The fastest in the country to achieve HIMSS stage 6✓ Among the fastest in the country to achieve HIMSS stage 7✓ Returned to pre-live productivity in 30 days (the goal was 60) ✓ Candidate for Billing days are in the top of Epic’s customers range✓ Charge capture is just as high as pre go-live✓ No impacts to our Length of Stay or Case Mix Index during the install ✓ System availability is above 99.9% with no major performance issues reportedRoadmap• 2012: Guiding Principles - Key Objectives - PMO - Validation and Design• 2013: S&W Round Rock - S&W Taylor - S&W Brenham - S&W College Station - S&W Cedar Park• 2014: S&W Temple Region {4} - S&W Hill Country Region {2} - S&W Waco Region {2}Distinctions• HIMSS Analytics Stage 7 Hospital (and only Ambulatory in Texas)• Epic Systems Good Install Program• US News and World Report Best Regional Hospital, 2012-2013• Healthcare IT News "Where to Work: 2013 BEST Hospital IT Departments! 5th Place Super Hospitals" Show less
IS Manager, Epic HB and HIM Team Lead
Feb 2012 - Aug 2016Non Govt. Billing/Collection Manager
May 2010 - Jan 2012

Spectrum Health
Aug 2016 - nowIS Manager, Hospital Billing
Licenses & Certifications
- View certificate

Enterprise Design Thinking Practitioner
IBMMay 2021 - View certificate

Certified SAFe® 5 Agilist
Scaled Agile, Inc.Jan 2021
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