Grace Lund, CGSP

Grace Lund, CGSP

Food Server and Busser

Followers of Grace Lund, CGSP428 followers
location of Grace Lund, CGSPUnited States

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  • Timeline

  • About me

    Events and Office Manager at Ocean Community Chamber of Commerce

  • Education

    • Lasell University

      2018 - 2021
      Bachelor of Science - BS Event Management

      Activities and Societies: Lasell University Pulse Dance Team - Event Coordinator, Random Acts of Kindess Club - Co-President

    • Lasell University

      2018 - 2021
      Minor Accounting
    • Lasell University

      2018 - 2021
      Bachelor of Science - BS Hospitality Administration/Management Magna Cum Laude

      Activities and Societies: Lasell University Pulse Dance Team - Event Coordinator, Random Acts of Kindess Club - Co-President

  • Experience

    • Two Little Fish Restaurant

      Jun 2016 - Sept 2016
      Food Server and Busser

      • Worked as server and busser for restaurant• First job held in Hospitality which provided the opportunity to learn how to work at a fast pace and on a team

    • The Ocean House

      Sept 2020 - Aug 2021

      • Executed the marketing operations of the Ocean House Management Collection, including five major hotels and their profit centers• Wrote briefing documents and coordinated media visits for influencer stays• Conducted Live Instagram post that has generated over 10,000 views• Responsible for communication between potential advertising clients and marketing department• Created lookbook of all marketing publications and digital media references to various Ocean House Management properties Show less

      • Hostess

        Jun 2020 - Aug 2021
      • Marketing and Communications Coordinator

        Sept 2020 - Dec 2020
    • American Heart Association

      Feb 2021 - May 2021
      Fundraising and Events Intern

      - Researched and curated donor lists for the Heart’s Delight Wine Tasting and Auction- Communicated with donors and companies interested in becoming a sponsor for the event

    • Lasell University

      Sept 2021 - Dec 2021

      • Assists and fulfills various duties for members of the office• Promotes various events throughout campus on social media, as well as, through print material• Builds on customer service skills through working in an office environment that has been carried over throughout coursework and professional development • Executed day to day duties for the office, recorded data gathered from admissions counselors• Helped to plan and coordinate campus-wide events for prospective students alongside admissions counselors• Represented University and led prospective students on tours, provide information about the University, and answer questions

      • Office Assistant

        Sept 2021 - Dec 2021
      • Blue Key Society Intern

        Sept 2021 - Dec 2021
    • Ocean Community Chamber of Commerce

      Feb 2022 - now

      • Strategically plan, organize, and execute events that support the Chamber's mission and engage the community effectively with attendances of 500 to 10,000 people with budgets and donations totaling $100,000.• Provided leadership and guidance to event staff and volunteers, effectively staffing and coordinating them throughout events, fostering a positive and productive team environment.• Manages event budgets, ensuring cost-effectiveness and adherence to financial guidelines.• Implemented marketing strategies through social media, print and radio advertising to promote events and increase attendee engagement. • Communicate with event sponsors, vendors, and town and state officials to ensure all necessary permitting is submitted and regulations are being followed. Show less • Oversee day-to-day office operations including receiving patrons, fielding phone inquiries, and, responding to email requests.• Administers the Gift Certificate program, ensuring accurate data entry and sales transactions.• Proactively anticipate customer and management needs to ensure necessary support and a seamless, positive interaction.• Manages Ocean Community Chamber of Commerce Billboard operations, including scheduling rentals, communication with vendors, and billing.• Coordinates monthly board meetings by securing location, ordering catering, installing tech, finalizing room design, and managing paperwork related to minutes and agendas. • Organizes quarterly bulk mailings, including newsletters and event invitations, adhering to bulk mail guidelines.• Promotes tourism of Westerly, RI, Stonington, CT and surrounding communities Show less

      • Events Manager

        Feb 2022 - now
      • Office Manager

        Feb 2022 - now
  • Licenses & Certifications

    • Certified Guest Service Provider

      American Hotel & Lodging Association
      Sept 2018
    • ServSafe Manager

      ServSafe Certified Alcohol, Business, and Food Protection Services
      Apr 2023
    • Revenue Management with Honors

      American Hotel & Lodging Association
      Nov 2019
    • Social Media Strategy

      HubSpot
      May 2021
    • Lean Six Sigma Yellow Belt (ICYB)

      Lean Six Sigma Group
      Dec 2021
    • Cvent Certified

      Cvent
      Apr 2019
  • Honors & Awards

    • Awarded to Grace Lund, CGSP
      Dean’s List - Dec 2021
    • Awarded to Grace Lund, CGSP
      Dean’s List - May 2021
    • Awarded to Grace Lund, CGSP
      Dean’s List - Dec 2020
    • Awarded to Grace Lund, CGSP
      Dean’s List - May 2020
    • Awarded to Grace Lund, CGSP
      Dean’s List - Dec 2019
    • Awarded to Grace Lund, CGSP
      Dean’s List - May 2019
    • Awarded to Grace Lund, CGSP
      Dean’s List - Dec 2018