
Grace Lund, CGSP
Food Server and Busser

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About me
Events and Office Manager at Ocean Community Chamber of Commerce
Education

Lasell University
2018 - 2021Bachelor of Science - BS Event ManagementActivities and Societies: Lasell University Pulse Dance Team - Event Coordinator, Random Acts of Kindess Club - Co-President

Lasell University
2018 - 2021Minor Accounting
Lasell University
2018 - 2021Bachelor of Science - BS Hospitality Administration/Management Magna Cum LaudeActivities and Societies: Lasell University Pulse Dance Team - Event Coordinator, Random Acts of Kindess Club - Co-President
Experience

Two Little Fish Restaurant
Jun 2016 - Sept 2016Food Server and Busser• Worked as server and busser for restaurant• First job held in Hospitality which provided the opportunity to learn how to work at a fast pace and on a team

The Ocean House
Sept 2020 - Aug 2021• Executed the marketing operations of the Ocean House Management Collection, including five major hotels and their profit centers• Wrote briefing documents and coordinated media visits for influencer stays• Conducted Live Instagram post that has generated over 10,000 views• Responsible for communication between potential advertising clients and marketing department• Created lookbook of all marketing publications and digital media references to various Ocean House Management properties Show less
Hostess
Jun 2020 - Aug 2021Marketing and Communications Coordinator
Sept 2020 - Dec 2020

American Heart Association
Feb 2021 - May 2021Fundraising and Events Intern- Researched and curated donor lists for the Heart’s Delight Wine Tasting and Auction- Communicated with donors and companies interested in becoming a sponsor for the event

Lasell University
Sept 2021 - Dec 2021• Assists and fulfills various duties for members of the office• Promotes various events throughout campus on social media, as well as, through print material• Builds on customer service skills through working in an office environment that has been carried over throughout coursework and professional development • Executed day to day duties for the office, recorded data gathered from admissions counselors• Helped to plan and coordinate campus-wide events for prospective students alongside admissions counselors• Represented University and led prospective students on tours, provide information about the University, and answer questions
Office Assistant
Sept 2021 - Dec 2021Blue Key Society Intern
Sept 2021 - Dec 2021

Ocean Community Chamber of Commerce
Feb 2022 - now• Strategically plan, organize, and execute events that support the Chamber's mission and engage the community effectively with attendances of 500 to 10,000 people with budgets and donations totaling $100,000.• Provided leadership and guidance to event staff and volunteers, effectively staffing and coordinating them throughout events, fostering a positive and productive team environment.• Manages event budgets, ensuring cost-effectiveness and adherence to financial guidelines.• Implemented marketing strategies through social media, print and radio advertising to promote events and increase attendee engagement. • Communicate with event sponsors, vendors, and town and state officials to ensure all necessary permitting is submitted and regulations are being followed. Show less • Oversee day-to-day office operations including receiving patrons, fielding phone inquiries, and, responding to email requests.• Administers the Gift Certificate program, ensuring accurate data entry and sales transactions.• Proactively anticipate customer and management needs to ensure necessary support and a seamless, positive interaction.• Manages Ocean Community Chamber of Commerce Billboard operations, including scheduling rentals, communication with vendors, and billing.• Coordinates monthly board meetings by securing location, ordering catering, installing tech, finalizing room design, and managing paperwork related to minutes and agendas. • Organizes quarterly bulk mailings, including newsletters and event invitations, adhering to bulk mail guidelines.• Promotes tourism of Westerly, RI, Stonington, CT and surrounding communities Show less
Events Manager
Feb 2022 - nowOffice Manager
Feb 2022 - now
Licenses & Certifications

Certified Guest Service Provider
American Hotel & Lodging AssociationSept 2018
ServSafe Manager
ServSafe Certified Alcohol, Business, and Food Protection ServicesApr 2023
Revenue Management with Honors
American Hotel & Lodging AssociationNov 2019
Social Media Strategy
HubSpotMay 2021
Lean Six Sigma Yellow Belt (ICYB)
Lean Six Sigma GroupDec 2021
Cvent Certified
CventApr 2019
Honors & Awards
- Awarded to Grace Lund, CGSPDean’s List - Dec 2021
- Awarded to Grace Lund, CGSPDean’s List - May 2021
- Awarded to Grace Lund, CGSPDean’s List - Dec 2020
- Awarded to Grace Lund, CGSPDean’s List - May 2020
- Awarded to Grace Lund, CGSPDean’s List - Dec 2019
- Awarded to Grace Lund, CGSPDean’s List - May 2019
- Awarded to Grace Lund, CGSPDean’s List - Dec 2018
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