Richard Bott

Experience

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  GEC Turbine Generators

  Jun 1983 - Jan 1988

  Analyst/Programmer

  I was responsible for the development and support of :-1. Payroll Systems, using the UNIPAY package2. Data Collection systems for entry and validation of financial data prior to transfer to mainframe systems3. On-Line Purchasing and Bought Ledger systems4. Personnel SystemsRichard was also responsible for the day to day support of all financial systems.

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  TMC Database

  Jan 1988 - Jun 1989

  Senior Analyst/Programmer

  I was responsible for the development and support of :-1. List Management systems to support the Mail Centre direct mailing organisation.2. Data Collection systems for registration of incoming calls and mailing of subsequent items (Holiday brochures etc)3. Controlled Circulation/Subscription systems to support certain International Thomson magazines4. Responses to Charity appeals (Such as the RSPCA)5. Mail order softwareRichard was responsible for the development of new systems (A team of 4) and also the 'Production' side of the business (Team of 6) to ensure that all media campaigns were distributed on time. Show less

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  Simdell Limited

  Jan 1989 - Apr 1998

  1.Pre Sales Consultancy from responding to ITTs through developing/performing demonstrations to Project Managing/Executing detailed software evaluations and planning/attending exhibitions.2.Prototyping software to assist in the Pre-Sales process, an example being a 'Person database' written on-site during an evaluation at the City of Salford which turned the evaluation exercise in our favour.3.Development of additional modules including the Correspondence, Common Housing Register and Stock Condition Survey Modules.4.Consultancy covering all modules of the IHMS including specification of amendments necessary for Housing Association customers.5.Project Management6. Integration with a number of third party systems 7. Management of an individual team (Lettings) and overall control of the development team (As 'Systems Architect') prior to becoming full time 'Senior Project Consultant' on signing the City of Salford. Show less

  • Systems Architect

    Jun 1989 - Apr 1998

  • Systems Architect

    Jan 1989 - Jan 1998
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  Saffron Computer Services Limited

  Jan 1998 - Jan 2001

  Integration Services Manager

  Integrated Services Manager - Team responsible for all data migrations and integration/interfacing with 3rd party systems (Benefits, Reporting, EDRMS, GIS, CRM, Finance, Receipting) Account Manager + Pre Sales team manager managing new business acquisitions and sales to existing customers.

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  Comino

  Jan 1998 - Jan 2001

  Pre Sales Manager

  Account Manager for Scottish customers, head of pre sales and consultant on a variety of projects

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  Saffron Computer Services/Comino

  Apr 1998 - Sept 2001

  Head of Pre Sales/Senior Consultant/Account Manager

  I joined Saffron as Manager of a new ‘Integration Services’ team responsible for the production of data migration software and interfaces to third party systems.I was also responsible for the development and integration of the 'Person one stop shop' into the Saffron IHMS.In July 2000 I became full time head of pre sales, working in conjunction with six Account Managers and calling on other sections (For example the training team) for assistance within his 'Virtual Team'. The brief was to 'Do what I used to do for Simdell' involving Prototyping software, managing evaluations, designing demonstrations to suit individual customer needs making the sales process more productive.I was responsible for ‘Project Managing’ a substantial evaluation exercise at the City of Salford Council involving all modules of the system over a period of five months, including the contract negotiation phase, resulting in Saffron securing business worth in excess of £1 million.I also inherited the Account Manager's role for the Scottish sites (And Salford) on the departure of a colleague. Show less

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  Keysight Nemo Wireless Network Solutions

  Sept 2001 - Aug 2006

  1. Scheduling the workload of the team covering a large number of potential customers2. Managing the team’s activities and performance, particularly a joint sales/pre sales venture known as ‘Raising our game’ to maximise sales from prospects (Bid/No Bid reviews, Analyses of Wins and No Wins to optimise our offerings)3. Co-Ordinating and preparing Tender responses 4. Preparation for, and execution of, the presentations and demonstrations for State of Victoria using software and technologies previously unused by Anite (Business Objects, Citizens Portals, Lagan Call Centre, Mobile etc)5. Various other ‘Tailored’ or ‘Scenario based’ presentations resulting in new sales (For example Inverclyde Council in Scotland)6. Preparation for, and Management of, the Detailed Functional Fit exercise at State of Victoria (June 2002 – September 2002) resulting in the contracts being signed in October 2002. Show less

  • Business & Contracts Manager

    Oct 2002 - Aug 2006

  • Pre Sales Manager

    Sept 2001 - Oct 2002
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  BOTT IT SERVICES

  Aug 2006 - Jun 2007

  Consultant & Director

  I was working on a variety of activities, mainly involving Business Analysis/System Design and Web Design.I was working on a project assisting in the re-engineering of a Windows based system into a CRM based, workflow enabled solution. I was working in the Business Analysis/System Design arena.I was working with a number of customers to build Websites for their businesses, both established and new companies.

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  Orchard Information Systems

  Jun 2007 - Jan 2009

  Core Systems Product Consultant

  I was hired as a Business Analyst in June 2007, having worked from September 2006 on a contract basis.In July 2007 I became a Product Consultant, responsible for all 'Core' modules of the Housing Management System.Core modules are those entities (Such as Property, Person, Tenancy) that support and are across the Business modules of the system (Eg Rents, Repairs and Lettings)I was responsible for new product development (arcHouse Plus) and support of legacy systems (arcHouse)

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  Service Birmingham

  Jan 2009 - Jul 2011

  Service Centre Manager - Directorate Applications

  Management of the Applications portfolios for a number of Directorates within agreed SLAs including Service Level Management and Reporting.Management of internal and external suppliers as well as own team to own and deliver KPI services (Eg Northgate Housing, Carefirst) and PI Services (Northgate M3, Omfax, Optitime, SPOCC) to agreed ITIL/IS20000 standards, covering Incident Management, Problem Management, Change Management, Release Management, Capacity Management, Configuration ManagementAttending DDG/ IT Management meetings to define IT visions, strategies and delivery roadmaps based on the business needs and commitments to Citizens in terms of Service ProvisionProvision of day-to-day 2nd and 3rd line support service ensuring a continually high standard of service and availability of the applications. Definition and documentation of processes, standards and procedures in line with ITIL/ISO20000 requirements including the identification and progression of any service improvements.Coordination and project management of developments to the Applications estate. Requirements gathering, specification of enhancements/integration with other systems to produce cost effective solutions based on the technologies available, providing value solutions for customers.During my time at Service Birmingham I made a significant impact in terms of service provision to Birmingham City Council including Business Transformations, successful projects and won two 'Going the extra mile awards' Show less

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  BOTT IT SERVICES LIMITED

  Jul 2011 - Mar 2013

  Project Manager/Consultant

  Provision of Consultancy and Programme/Project Management services to a Midlands based Housing Association who implemented a new In House Maintenance Team which replaced the incumbent Repairs Contractor. The team commenced operations on time on April 1st 2012 and well within the allotted set up budget.I managed the complete programme of work covering the following workstreams :-1. Finalisation of the Options appraisal and business plan for the new team, including budget generation2. Business Process Mapping and validation3. Procurement and implementation of an Integrated Management, Mobile and Scheduling IT solution, including :-Requirements definitionProduction of ITT (OJEU) and evaluation criteriaEvaluation of ITT responsesManagement of Presentations, demonstrations and their evaluationContract Award Reports4, Procurement and implementation of a supply chain/materials solution, including :-Requirements definitionProduction of ITT (OGC Buying Solutions) and evaluation criteriaEvaluation of ITT responsesManagement of Presentations, demonstrations and their evaluationContract Award Reports5. Recruitment of the IHMT Manager, supervisors, Health and Safety Manager and Tradespersons, including TUPE transfers from the outgoing contractor6. Procurement of Vans, Van branding, configuration, uniforms, tools and testing equipment7. Procurement and evaluation of sub contractors8. Communications (Press, Customers, Residents Involvement groups and special interest groups)9. Integration of the new team within the existing Asset Management team10. Development of processes, procedures, training materials, user guides and being completely ‘Hands on’ helping with all workstreams.The programme was a complete success generating a lot of excitement within the Housing Association and with others in the sector who are considering bringing their maintenance ‘In House’. Show less

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  NEC Software Solutions

  Apr 2013 - now

  Product Manager

  I am responsible for the provision and co-ordination of product management, project management, consultancy and pre sales activities associated with a range of NPS products and solutions delivering Housing & related solutions to our customers, based around the OHMS, RepairFinder and InterFinder products. Responsibilities include :- • Project Management and Consultancy for customers implementing new modules or integration with third party systems such as Kirona DRS (Optitime)• All Pre Sales activity (Proposals, Demonstrations) for the OHMS product• Liaising with internal and external customers to gather product requirements and gain real world customer insight.• Analysing customer requirements and needs in order to define, document, and create detailed functional specifications for new system requirements used by the development teams.• Delivering system enhancement specifications to agreed deadlines• Producing Product Description Documents for new developments.• Working with other Product Managers to ensure common approach to enhancements and helping to identify improvements that could be delivered across systems.• Evaluating and evangelising innovative new and relevant technologies within the company.• Assisting in evaluating and selecting technology partners.• Creation, ownership and maintenance of Product Roadmap.• Signing off product delivery in terms of quality of releases to the Customer base• Liaising with Senior Business Managers, Marketing and Sales in order to translate high level strategy and direction into real world software applications. Show less