Rhian Metcalf

Academic Researcher

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Greater Liverpool Area

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Timeline
About me
Grade 7 Service Manager in Common Components - HMCTS (MOJ)
Education
- Ncfe
  2018 - 2019
  Level 3 bespoke qualification Developing Good Practice in Correctional Settings Level 3
- University of Central Lancashire
  2007 - 2011
  2.1 Education and Social Science
  Inspirational Student of the Year 2011Majored in Human Rights. Received a 1st and a publication for my Dissertation; The Person is Political. My Dissertation was published in a Criminology journal.
- Sheffield Hallam University
  2016 - 2017
  Community Justice Learning Level 5 Criminology
- Sheffield Hallam University
  2019 - 2020
  PQIP Qualification Criminology
Experience
- University of Central Lancashire
  Sept 2011 - Sept 2012
  Academic Researcher
  Held this position on a project basis. Worked as an Academic Researcher but also assisted in conducting lectures, residential projects and workshops. Won the inspirational student of the year award in 2011.
- Her Majesty's Prison and Probation Service (HMPPS)
  Sept 2011 - May 2012
  System Administrator
  System administrator in KPC, SLPC
- National Probation Service
  May 2012 - Mar 2013
  Victim Liaison Assistant
  Victim administrator for the Merseyside Probation Victim Information Service. Assisted in the creation and development of offender management - victim database.
- Merseyside Probation
  Mar 2013 - Apr 2014
  System Administrator
- Merseyside Probation Trust
  Apr 2014 - Mar 2020
  Covering staff for all three male Merseyside Probation Approved Premises sites. Night Supervisor. Specialising in public protection, the supervision and rehabilitation of high risk offenders.
  - Residential Supervisor
    May 2013 - Mar 2020
  - Night Supervisor in Approved Premises
    Apr 2014 - May 2015
- Her Majesty's Prison and Probation Service (HMPPS)
  May 2015 - Mar 2022
  Sex Offender Resource Team
  - Programme Facilitator / Probation Officer
    Mar 2021 - Mar 2022
  - Probation Officer
    Mar 2020 - Mar 2021
  - Trainee Probation Officer
    Jan 2019 - Mar 2020
  - Probation Service Officer
    Nov 2018 - Jan 2019
  - Residential Service Officer
    May 2015 - Nov 2018
- Butler Trust
  Dec 2018 - Jan 2019
  Butler Trust winner 2018-2019
- Ministry of Justice UK
  Apr 2022 - Jul 2023
  Policy Lead in Pay - Probation Workforce Programme
  Part of HMPPS.
- HM Courts & Tribunals Service (HMCTS)
  Jul 2023 - now
  Service Manager
  Strategy and Change Directorate
Licenses & Certifications
- PRINCE2® Foundation Certification Training
  PeopleCert
  Jun 2021
- Artificial Intelligence
  British Computer Society
  Jun 2025