Tres Reeves

Experience

• 

  Waiter's Choice Catering

  Dec 2015 - Jan 2020

  Culinary Director

  • Worked cross-functionally with recipe development, operations, and creative teams on implantation of new ingredients, menu timelines and product launches. • Maintained budget by monitoring inventory and purchases to reduce spending by 20%.• Delegated work to staff, setting priorities and goals• Worked in close collaboration with team members toe ensure customers received high-quality service. • Oversaw food preparation, production, and presentation according to quality standards.• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Show less

• 

  Global Linking Solutions, Charlotte, North Carolina

  Jan 2020 - Feb 2021

  Network Operations Center Engineer

  • Triaged incoming support Tickets, prioritizing requests based on severity and potential operational disruptions. • Handled troubleshooting tasks for Local Area Networks, Wide Aera Networks, and voice systems to reduce network connectivity problems.• Provided exemplary helpdesk service and support to assist customers

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  Black Glove Inc

  Jun 2021 - Dec 2022

  Technical Support Engineer
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  Ally

  Nov 2022 - now

  • Mac Security Engineer

    Apr 2023 - now

  • Technical Support Analyst III

    Nov 2022 - Apr 2023