McKensie Lui

Experience

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  Burgerville, LLC

  Mar 2012 - Sept 2013

  Crew Member

  - Greeted guests and served food in a fast pace environment- Maintained a sanitary and tidy work area, and stocked work stations - Cashiering duties included entering food orders into a computerized cash register system, handling cash and making change, processing credit cards, and opening, closing, and balancing drawer- Provided a friendly face when I aided guests in food selections, and upsold where possible- Resolved customer concerns and issues when needed

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  Oregon State University

  May 2014 - Apr 2015

  Undergraduate Research Assistant

  Valerian Dolja Laboratory, Department of Botany & Plant Pathology - Maintained Cabernet Franc grapevine plants in greenhouse and growth chamber settings- Asexual propagation of grapevines in tissue cultures, preparation of growth medium, and agrobacterium mediated infiltration of grapevines with various viral vectors- Routinely used various laboratory equipment such as the laminar flow hood, pipette, autoclave, and spectrometer

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  Susan’s Garden & Coffee Shop

  Aug 2014 - Jun 2016

  Retail Associate & Barista

  - Provided friendly customer service regarding plant care, application of various plant care products, and selection of coffee drinks- Stocked garden care inventory, and lifted merchandise weighing up to 50 lbs.- Pruned, watered, and cared for greenhouse outdoor and indoor plant material- Utilized knowledge of drink combinations, stocked workstations, and maintained a sanitary work area behind the coffee bar- Cashiering duties included handling cash and making change, processing credit card transactions, and balancing the cash drawer- Resolved customer concerns and issues when needed Show less

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  Leach Botanical Garden

  Jun 2015 - Aug 2015

  Intern

  - Propagated, watered, and cared for plant material in a greenhouse setting- Worked with volunteers in the garden pruning, weeding, and watering plant material- Led weekly nature learning Honeybee Hikes with children aged 2-5My independent research project over the course of the internship consisted of the creation of a guided tree tour of between 10-15 notable specimens in the garden. The goal of the project was to be able to integrate my tree tour with the other various garden tours offered to visitors at the garden. Show less

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  Oregon State University

  Sept 2015 - Jun 2016

  Secretary - Horticulture Club

  - Organized and communicated important club information to members and horticulture department students - Attended biweekly meetings and weekly garden parties- Organized and participated in plant sales and other fundraisers - Tabled the club booth at university events to broaden the reach of our organization

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  Pronghorn Resort

  Jul 2016 - Nov 2016

  Landscaper

  - Routinely maintained landscapes of core resort areas- Routinely maintained landscapes of high end clientele homes - Typical duties included weeding, raking, watering plant material, mowing, and leaf blowing- Planted and cared for landscape and annual plant material

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  Mt. Bachelor

  Dec 2016 - Apr 2017

  Barista

  - Utilized knowledge of coffee drink combinations to prepare specific coffee drinks - Was responsible for keeping work stations stocked and sanitary behind the coffee bar- Cashiering duties included entering orders into a computerized POS system, handling cash and making change, processing credit card transactions, and balancing the cash drawer- Provided a friendly and fun service while assisting guests with drink and pastry selections- Resolved customer concerns and issues when needed Show less

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  Tetherow Resort

  May 2017 - Mar 2021

  - Landscape Construction Professional with a Standard License effective Oct 2018-2022- Responsibilities included managing maintenance crews- Designed, planted and cared for annual plant material throughout resort areas- Routinely maintained landscape grounds of core resort areas and clientele homes- Organized and ordered plant material for landscape installations - Routinely maintained landscapes of the core resort areas- Routinely maintained landscaped of high end clientele homes - Designed, planted and cared for annual plant material

  • Licensed Landscape Resort Foreman

    Oct 2018 - Mar 2021

  • Landscaper

    May 2017 - Oct 2018
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  Articles of Thrift

  Sept 2019 - now

  Small Business Owner

  -Built and manage all aspects of a hybrid online and in-person vintage clothing shop including merchandising, sales, customer care, marketing, accounting and finance-Consistently growing knowledge about current fashion trends, vintage clothing, market behavior, and other skills pertinent to running a successful small scale business-Increase customer retention by communicating effectively with customers in a friendly and empathetic manner on an on-going basis regarding product details, conflict resolution, customer care and satisfation-Successfully coordinate a brand on social media platforms and e-commerce website to a target audience with over 5,200 followers on Instagram-Proficient in Square and Shopify POS systems including in-person cash and credit card sales and online Shopify sales-Extensive knowledge with USPS domestic shipping Show less

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  Gathered Wares

  Mar 2021 - May 2023

  Assistant Store Manager

  -Assist store manager and owner with product displays, sales, inventory, and merchandising in a 1,200 sqft shop space-Evaluate and manage performance of sale associates and provide leadership in lieu of store manager-Increase customer retention by communicating effectively with customers in a friendly and empathetic manner on an on-going basis providing conflict resolution and customer care-Maintain knowledge and assist customers with various vintage products in the shop-Proficient in Square POS system including cash and credit card sales Show less

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  Desert Rose Cactus Lounge

  May 2021 - Dec 2022

  Shop Keeper

  -Provided friendly and helpful customer service regarding indoor plant selection and care-Beautifully merchandised houseplants, plant care products, and other shop displays-Routine maintenance and care of indoor plant medium included but not limited to: watering, pruning, assessing and caring for pests and diseases

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  Badlands Hair Studio

  May 2024 - now

  Manager