Jeff Veith

Experience

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  Wisconsin Army National Guard, Wisconsin Rapids, Wisconsin

  Feb 1987 - Aug 2008

  MAJOR – Operations Officer (S3)

  • Responsible for Battalion operations and training for a group of approximately 350 Field Artillery soldiers. • Aid in creating a new Battalion Standard Operating Procedure. Train and mentor any junior Non-Commissioned Officers. • Run the Battalion Tactical Operations Center During Annual Training. Supervise safety for 350 soldiers during Battalion operations and conduct risk assessment.

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  Nasco

  Nov 1994 - Feb 1996

  Data Processing Equipment Coordinator

  •Supervised a Novell 4.1 and Windows for Workgroups networks. •Resolved PC, network, AS/400 issues. Setup PCs, networks, terminals, printers and wrote queries on the AS/400.•Solely responsible for answering questions directed to the Computer Help Desk on AS/400 and PC issues.

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  Ameritruck Distribution Corporation

  Feb 1996 - Feb 1998

  Network Administrator

  •Managed Novell 3.12 network. Resolved PC, network, and printer problems. •Support helpdesk serving 23 locations. Trained and supported users for AS/400 and PC applications.•Purchased and maintained records on all computers for hardware and software. •Traveled to other Ameritruck locations Nationwide.

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  RR Donnelley

  Feb 1998 - Aug 2008

  Messanging Project Manager

  •Audit existing email systems. Design, plan, implement and track conversions process to Lotus Notes.•Support existing Lotus Notes Email system of 111 Servers world wide.•Plan and implement email system changes including new server installs, anti-spam appliances and user server moves

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  Banta Corporation

  Feb 1998 - Jan 2007

  Network Engineer

  •Leader for resolve corporate wide E-mail, Active Directory, DNS issues and changes.•Aid in telecommunication helpdesk support for 48 locations and 52 servers. Support e-mail servers, routers, pix, switches, telecom circuits, and file/print servers.•Travel to other Banta locations worldwide, planned, budgeted and implemented DNS, Active Directory and Exchange 2000/2003 and server disaster recovery for 52 servers.•Configure & install routers, switches, pix, Active Directory Domain Controllers, email servers and file/print servers corporate wide. Show less

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  WS Packaging Group

  Aug 2008 - Mar 2011

  Senior System Analyst – Microsoft Engineering

  Day-to-day maintenance and enhancement of the Microsoft server environment, issue troubleshooting and resolution, implementation of new technologies, and managing projects that impact multiple locations. Set Corporate standards, implement and measure best practices, and develop administrative procedures for the purpose of developing a robust and reliable architecture. Leader of enterprise focused projects.

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  Heartland Business Systems

  Jun 2013 - Aug 2021

  Support Customer needs and requirements with dedication to delivering the highest quality services and products. The jobs main focus is in areas are on the following leading technology companies like Cisco, Microsoft, HP, Dell and several others. Work as a member of the HBS networking team that provides consultative and proactive project management support to HBS’s account base. Obtain knowledge on other technologies as directed by customer demand. Provide sales consultants and fellow Engineers with network design assistance,review, validation, and optimization of systems and protocols. Contribute to product selection and research, configuration standards and best practices and educate our sales teams on these products and services so that they can sell them.Cross-Education/Mentoring of other Heartland Engineers and Technicians or related personnel.The Senior Consulting Engineer, in many cases, is not only responsible for the installation of IT solutions but is responsible for its design and management. Show less Create and maintain documentation that clearly illustrates the organizational risks of the current state of operations. Work with the Business Continuity\Disaster Recovery Manager to implement recommendations and ensure processes and procedures are followed. Work with the Information Security Officer to follow their guidelines related to securing the organization’s solution. Remain current on cloud provider technologies and incorporate them, where appropriate, into the production environment. Oversee all internal initiatives related to Data Center as well as create time estimates and cost projections for all proposed initiatives. Provide an annual update to the Senior Leadership Team regarding the state of Data Center for the organization. Oversee the personnel that work in the Datacenter which includes evaluating, guiding, building skills and challenges for personnel growth. Show less Create a strategy to employ team members in enterprise technologies. Create strategies to help enterprise customers meet their needs currently and into the future. Drive the deployment and education of team members to keep them employed at customer sites. Mentor new employees and train them in the processes of Heartland. Respond to service escalations the same day and be the final say in engineer deployment. Ensure employee retention and aid in the reduction of turnover. Work with the Director of Engineering Operations to establish and maintain procedures and create needed documentation. Develop standard operating procedures. Manage the distribution and maintenance of required certifications for vendor partnership. Participate in regional sales calls to aid the direction of the sales pipeline. Continue to meet the required consulting time at customers. Show less

  • Senior Consulting Engineer

    Mar 2011 - Aug 2021

  • Datacenter Manager

    Feb 2015 - Feb 2017

  • Engineering Supervisor

    Jun 2013 - May 2016
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  Coretek

  Aug 2021 - Apr 2024

  Hybrid Delivery Manager

  Responsible for delivering Hybrid Projects to Success! No Exception! Create a highly efficient and effective Hybrid solutions teams. Managing the team member's time, to ensure continuous delivery is possible. Make sure staff is being updated on the most current solutions to support better technology implementations. Drive new technology implementations to best practices and accurate work break outs. Work with sales team to create project plans that have all the required deliverables to make the project successful for all customers. Manage any out-of-scope tasks and adjust when needed with change orders. Show less

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  Heartland Business Systems

  Apr 2024 - now

  Engineering Services Manager

  • Respond to service escalations the same day • Drive customer pipeline and be the liaison between the Sales and Service teams.• Create an environment that allows individual Team Member to have the support and resources necessary to succeed in the role. • Review Engineering write off. • Align training and professional development for Team Members to balance skills and overall workload, • Participate in the interview process and provide insight on hiring decisions. • Create and manage development career plans and education goals for Engineers. • Participate in regional sales calls and aid in pipelines. • Ensure that pre-sales are on track and/or that everything is up to date on any Engineering changes• Communicate and ensure proper standardized use of company systems and procedures. • Identify position moves/adds/changes Show less