
Vanessa Herrmann

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About me
Customer Service Representative at SMUD
Education

MTI College
2008 - 2009Medical billing and coding
Experience

Blue Shield of California
Oct 2011 - Apr 2017Intermediate to senior to claims trained.Team lead and also had a few opportunities to fill interim supervisor positions
Customer Service Team Lead
Aug 2014 - Apr 2017Customer Service Representative
Oct 2011 - Apr 2016

Pacific Gas and Electric Company
Apr 2017 - Jan 2018Customer Service Representative
SMUD
Jan 2018 - nowCustomer Service Specialist
Licenses & Certifications
- View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInMar 2021
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