Vanessa Herrmann

Vanessa Herrmann

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  • Timeline

  • About me

    Customer Service Representative at SMUD

  • Education

    • MTI College

      2008 - 2009
      Medical billing and coding
  • Experience

    • Blue Shield of California

      Oct 2011 - Apr 2017

      Intermediate to senior to claims trained.Team lead and also had a few opportunities to fill interim supervisor positions

      • Customer Service Team Lead

        Aug 2014 - Apr 2017
      • Customer Service Representative

        Oct 2011 - Apr 2016
    • Pacific Gas and Electric Company

      Apr 2017 - Jan 2018
      Customer Service Representative
    • SMUD

      Jan 2018 - now
      Customer Service Specialist
  • Licenses & Certifications