Imran Hossain

Experience

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  Self-employed

  Jan 2012 - Mar 2020

  Private Tutor
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  Systems Solutions & Development Technologies (SSD-TECH)

  Mar 2020 - Apr 2022

  Core Network Engineer

  SSD-TECH is a Bangladesh-based technology solutions provider which provides custom-made and innovative solutions for telecommunication operators, enterprises, and caters to specific needs of the people of Bangladesh.Key Responsibilities:=> Configure Layer 3 devices (MikroTik, Cisco) for configuring Our end side & other side (our partner, corporate client, LISP)=> Configure Cisco Switch, BDcom switch, OLT of different vendor to manage Layer-2 network traffic=> Implemented regular alerting & monitoring of network performance, reducing network downtime via different types of tools (PRTG, MRTG, LibreNMS, Dude panel, OLT_monitoring panel)=> Secure network systems by establishing and enforcing policies, and defining and monitoring access=> Generate network performance reports including Bandwidth utilization, Backbone status, Outage Report, Issues analytics=> Delivering network ticketing support to resolve all issues of clients via remote support ( like- specific site issue, port forwarding issue, VPN issue, mail issue, routing issue-BGP-OSPF-Static, tunneling issue, IP related issue etc)=> Collaborated as the primary point of contact between the support team to identify & troubleshoot issues, provide remote support to on-site engineers & end users during installation=> Communication with our IIG & NTTN for different issue (Routing issues, Latency issue, Link down issue, IP prefix issue)=> Installed & managed all aspects of on-site client networks, Survey to on board client Show less

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  Square InformatiX Limited

  May 2022 - now

  System Engineer

  ▪ Managing the Pharma network and user activities using FortiGate Firewall, a Next generationFirewall▪ Installing, configuring, and troubleshooting various networking switches like Cisco Nexus andCatalyst (Layer-2 Layer-3)▪ Proficient in Server management (VMWare), RAID configuration, Hypervisor, VM monitoring,and management in both Microsoft & VMWare ESXi platform▪ Utilizing LibreNMS(OS-Ubuntu), Centreon (CentOS7), and FortiGate Analyzer tools forcomprehensive network & user activity monitoring▪ Installing, configuring backup tool- SolarWinds TFTP for Networking devices configurationbackup▪ Installing, configuring, and troubleshooting NAD security tool TACACS+ (OS-Ubuntu) forNetworking devices▪ Supervising and guiding a team of two IT Technical professionals in their day-to-day tasks▪ Updating and designing network diagrams for plant networks and new projects using Visio, EDraw Max, and Draw.io tools▪ Configuring, managing, and troubleshooting Wi-Fi routers and APs (Cisco, Forti) for wirelessconnections using WLC and FortiGate Firewall.▪ Responsible to configure, manage, and troubleshoot IP Phones and CUCM for users▪ Serving as the Admin for the Environment Monitoring System of the Pharma industry▪ Engaging in GMP related Documentation work for the Pharma industry▪ Contributing to various IT infrastructure Projects including VMware, Network HA, DataCentre management, POP management, and ETP CC camera Project Show less