James Lee

Experience

• 

  Campus Crusade for Christ

  Mar 1998 - Mar 2000

  Program manager - EPIC Conference now known as EPIC Movement

  - Led a 45-member team across four universities to implement a nationwide program- Developed and maintained forward-looking standards for the program- Managed budgets with stakeholder inputs, aligning them with program goals

• 

  Russell Cleaners

  May 2001 - May 2013

  Operations Manager

  - Implemented balanced scorecards and dashboards, achieving 100% reduction in overtime- Executed a Change Management plan, reducing employee turnover by 70%- Oversaw all budget activities of a $2M project, from approval to closeout

• 

  Growth³

  Jan 2012 - Jan 2014

  Business Advisor

  - Oversaw development of operational improvement initiatives, including cost-saving strategies- Fostered a culture of continuous improvement by leading monthly knowledge-sharing sessions- Collaborated with C-level executives to design strategic plans and innovative solutions

• 

  United States Postal Service

  Dec 2013 - Jul 2022

  - Directed 25+ finance and payment application teams, ensuring seamless system configuration and testing- Spearheaded Phase 2 of a self-service digital analytics platform, introducing predictive models- Championed development of Robotic Process Automation (RPA) bots to automate dispute management workflows resulting in LSS Black Belt savings - Spearheaded market research for non-bank financial services for the underserved- Managed a budget exceeding $120 million for Human Resources programs- Led a cross-functional Task Force exploring viable options for USPS digital transformation- Collaborated with Executive Leadership Team to establish the Digital Business function - Led development of employee health portal iOS and Android application- Spearheaded prototype development leveraging Steganography- Managed $100M+ Integrated Human Resources System Project- Implemented HR Modules of SAP SuccessFactors and Cornerstone OnDemand

  • Manager of Payment Programs

    Oct 2019 - Jul 2022

  • Special Assignments Team Lead

    Dec 2013 - Jul 2022

  • Product Manager, Innovation Specialist, Configuration Management Specialist & Program Manager

    Dec 2013 - Oct 2019
• 

  EasyPost

  Jul 2022 - Oct 2023

  Senior Technical Product Manager

  - Oversaw development and implementation of strategic vision for financial operations and identity management- Pioneered deployment of cutting-edge Account Management features, revolutionizing user access control- Orchestrated cross-functional teams to deliver groundbreaking features, contributing to sales growth

• 

  Harvard University

  Oct 2023 - now

  Continuing Education

  - Expanded proficiency in basic to advanced programming, enhancing problem-solving methods used by programmers and software engineers- Enrolled in courses covering both business and technical aspects to strengthen position as a tech leader in the evolving Tech Landscape- Focused on skills development in Python, Business Strategy, Product Strategy, Product R&D, and Product Marketing

• 

  GLG

  May 2024 - now

  Network Member

  - Serving as a Network Advisor with expertise in retail, business, finance, and technology- Assisting GLG clients in tackling complex business challenges related to logistics solutions- Providing insights on integrating GenAI with machine learning technologies

• 

  BawsHuman

  Aug 2024 - now

  Product Manager

  - Leading product strategy development for a groundbreaking fitness superapp- Analyzing user data and market trends to inform product decisions and drive continuous improvement- Overseeing the product roadmap and prioritizing features to boost user engagement and retention

• 

  Various AI Technology Companies

  Sept 2024 - now

  AI Innovation Leader & Product Strategist

  - Co-founder of a stealth startup democratizing fractional investment- Founder of an AI-powered logistics optimization platform- AI Linguist and Trainer at Translated- AI Trainer at Appen, Alignerr, and Outlier (top 5% trainer status)