
Anna Hutchinson
Client Relations Assistant

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About me
Business Development Manager @ Convergint Technologies | NICET 1 Certification, Fire, ESRM
Education

UNIVERSITY AT ALBANY, STATE UNIVERSITY OF NEW YORK
1997 - 2000Bachelor of Science Business Administration; MarketingActivities and Societies: International Business Fraternity Delta Sigma Pi
Experience

Goldman Sachs Ayco Personal Financial Management
Jan 2001 - May 2001Client Relations Assistant• Completed lengthy Request for Proposals and Requests for Information under tight time constraints. • Drafted accurate meeting minutes and business letters.• Assembled and distributed information packets for conferences and briefings.• Performed administrative duties such as letter writing, filing and preparing reports.

Executive Source
Jul 2001 - Feb 2002Marketing CoordinatorMarketing Specialist responsible for all in-house sales, marketing and new business initiatives. • Designed direct marketing initiative, which increased awareness and seminar attendance by 80%.• Planned and executed ESQ’s annual open house, which increased vendor participation by 50% from the previous year.• Implemented a dually beneficial strategy that encouraged vendors to participate in financing projects, furthering Executive Source’s exposure and growth.• Created a marketing campaign, which included direct mail, advertising and seminars, to promote brand awareness. • Served as the Lead Action Officer in the bid process by ensuring accurate and timely completion of Proposals and Bids.• Organized and managed a program that established a long-standing partnership between local businesses and schools. Show less
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Mood Media (Formerly Muzak LLC)
Feb 2002 - May 2007High level business-to-business Account Executive. Specialized in creating dynamic sensory solutions for clients in a variety of markets including hospitality, education, health care and consumer services. • Utilized research, marketing and management experience to consult for the Corporate Marketing Department on direct mail campaigns, prospecting initiatives, sales conferences, trade shows and team-building exercises. • Consistently exceeded sales quotas by an average of 20% by establishing a successful sales formula.• Expanded prospect and client list by making a minimum of 15 cold calls a day, setting new client appointments and executing sales.• Increased customer retention by following up with weekly phone calls and visits. • Met with CEOs, Business Owners and General Managers daily to discuss needs, problem solve and determine personalized audio video solutions. Made product recommendations based on clients’ specific requirements. • Proactively solved customer problems in a timely and efficient manner. Show less Multifaceted Marketing leadership position, which encompassed employee, prospecting and database management, marketing, event planning and corporate liaison coordination. • Conducted research studies that involved surveying the Sales Team, Executives and Marketing Department to assess the need for additional sales support manpower.• Presented successful test market findings to all levels of Management, to include top Executives, which resulted in the implementation of the program on a national level. • Designed a successful Sales Prospecting Program (Marketing Development Department) in response to the study results. Created detailed documentation outlining the program initiatives and operations.• Set up Marketing Development Departments throughout the country by successfully interviewing, hiring, training personnel and executing performance evaluations which ensured the sustainability of productive teams. • Managed top producing Marketing Development Department in the company.• Exceeded appointment-setting goals for 21 consecutive months.• Organized and set-up trade shows and special events that increased company awareness and sales.• Used vertical market research to design profitable direct mail campaigns which increased sales in every market.• Produced annual, Sales, Marketing and Administrative budgets. Show less
Account Executive
Jul 2004 - May 2007Marketing Development Manager
Feb 2002 - Jul 2004

Sweet Dreams Confections
Jul 2007 - May 2014Business OwnerSpecial Events Expert. Enhanced positive emotional experiences with unique personalized confections. • Completed extensive target market research and analysis to determine the potential profitability of an American Style cake business in a foreign country. • Utilized networking techniques to establish a successful cake decorating business.• Created a detailed customer order form and pricing matrix.• Taught cake decorating classes and seminars.

Convergint
Aug 2015 - nowEnterprise-level Senior Account Executive dedicated to building loyal relationships as a trusted advisor, solution provider and life safety service industry expert. Responsible for Key Account management and growth.• Revered as a trusted advisor who cultivates loyal client relationships, while maintaining 95% closing rate.• Design strategic, personalized security and life safety solutions to increase sales and implement value-added services ensuring a mutual goal of protecting lives, facilities, and human rights.• Manage high-profile accounts providing full life-cycle ownership, including sales proposals, project management support, and conducting recurring business review/forecasting meetings. • Produce detail-oriented RFPs and bids for government entities and prominent large-scale clients.•Three time ACE Sales Award Winner for generating over $1,000,000.00 in both equipment and recurring service sales annually. Show less Dynamic Account Manager passionate about creating long-lasting customer relationships in a competitive code-required life safety environment. Extensive experience in mitigating road blocks and smoothly transitioning customers from Construction phase to Management.• Leader in the industry for facilitating recurring service sales, successfully transitioning customers from construction to management.• Exceeded Annual Sales goals every year with significant year-over-year growth and customer retention.• Ensured proper and constant communication occurred during the entire sales process internally and with customers. Show less
Business Development Manager
Feb 2024 - nowSenior Account Executive
Sept 2018 - Feb 2024Account Manager
Aug 2015 - Sept 2018
Licenses & Certifications

FIRE ALARM SYSTEMS AGENT & BURGLAR ALARM SYSTEM AGENT LICENSE
FASA/BASA
NICET 1 Certification, Fire
National Institute for Certification in Engineering TechnoloiesJun 2017
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