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Art Moreno

Art Moreno

Followers of Art Moreno2000 followers
location of Art MorenoEl Paso Metropolitan Area

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  • Timeline

  • About me

    Hardworking, highly motivated professional with a passion for growth and efficiency to meet company needs and increase service value. Adept at driving sales and enhancing employee experiences.

  • Education

    • St. Mary's University

      1996 - 2000
      Bachelor of Business Administration (B.B.A.) Management Information Systems, General

    • The University of Texas at El Paso

      2002 - 2004
      Master's degree Information Technology

  • Experience

    • UPS

      Oct 2000 - now

      • Built dashboards using PowerBI which enabled tracking real-time performance metrics associated with optimizing the new hire journey.• Monitored industry news regularly in order to remain up-to-date on latest developments impacting the field of customer experience management.• Created exposure and experience programs for employees to ensure a high level of engagement increasing retention efforts.• Developed and implemented comprehensive onboarding plans to ensure a positive employee experience resulting a world class NPS score. Show less

      • Employee Experience Manager

        May 2022 - now

      • Sales Enablement Manager

        Jul 2021 - Apr 2022

      • Talent Manager

        Feb 2018 - Jun 2021

      • Customer Solutions Manager

        Jan 2015 - Jan 2019

      • Customer Solutions Supervisor

        Oct 2000 - Dec 2014

  • Licenses & Certifications