Tonya Simon

Experience

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  Aladdin Foodservice

  Jan 2001 - Jan 2005

  Director of Dining

  Human Resource Generalist Duties; interview, hiring, training, coaching, scheduling; menu development, customer and client relations, ordering, inventory, cost controls, budgeting, researching product and recipe ideas. Develop new marketing ideas and promotions, oversee daily operations of all food servies, event planning.

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  AVI Foodsystems

  Jan 2007 - Jan 2009

  General Manager

  Managed a $500,000 P&L business successfully within 10% of budget guidelines. Managed ordering, inventory, labor costs and event planning. Oversaw up to 17 direct reports including an Assistant Manager and Catering Manager. Reported to the multi-unit Site Manager.• Managed cost with consistent results of 5% under weekly budget. • Increased revenue through improved purchasing and inventory control.• Hired and trained staff.• Accountable for cash and daily deposits.

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  Mayerson JCC

  Sept 2009 - Feb 2011

  Director of Food Services

  Recruited to manage all aspects of a multi service non-profit food production with $250,000 annual revenue budget. Managed administration, customer service, purchasing, and inventory. Directed up to 8 staff, including the Cafe Manager. Reported to the facilities’ Operations Manager. Hired and developed a stable staff.• Increased profit in three aspects of the organization through stream lining ordering systems.• Developed the initial inventory system that was used as a cost control tool resulting in less spoilage and decreased costs.• Helped develop policies and procedures that improved café staff customer service. • Ensured compliance with Ohio Counsel on Aging guidelines for proper nutrition.• Researched and developed relationships with vendors that improved costs. Show less

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  Penn National Gaming

  Jan 2011 - Jan 2012

  Room Manager

  Managed all aspects of a multi service food production with $3.5 million annual revenue budget. Managed customer service, purchasing, and inventory. Led 22-28 direct reports including 4 supervisors. Reported to the Executive Chef. • Increased revenue sales by 3% over budgeted goal.• Maintained profit growth by decreasing labor and product costs. • Developed new menu that facilitated improved customer service

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  ARAMARK Healthcare

  Jan 2012 - Jan 2015

  Retail Manager

  Managed daily operations for hospital retail space with a $3 million annual revenue budget. Managed customer service, labor schedules, policy and procedure compliance and cash accountability. Trained hourly employees and Assistant Manager and helped support Patient Services. Oversaw 42-45 direct reports including 2 supervisors. • Increased budgeted revenue by 2% over goal by creating “new item” sales and controlling costs.• Improved customer service through training and larger management presence in retail space.• Maintained profitability by decreasing labor and improved product management Show less

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  Lee Hetch Harrison

  Jan 2015 - Jan 2015

  Unemployed
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  Retirement Housing Foundation

  Sept 2016 - Nov 2020

  Food Service Director

  Write Menus, Order, Inventory, Labor Management, Budget management of one million dollar budget. Manage Resident and resident family concerns, Vendor relations, Corporate relations. Managed safety regulations for food and environmental safety as well as Covid-19 safety requirements.

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  UNIDINE LIFESTYLES, LLC

  Nov 2020 - Oct 2023

  Dining Services Director

  Write Menus, Manage relationships between client, staff, residents, residents' families and corporate. Manage financial budget including inventory and labor costs. vendor and supply chain management, Marketing.

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  Sodexo

  Mar 2022 - now

  General Manager

  Airport Lounge management