Sushant Jha

Sushant Jha

Followers of Sushant Jha1000 followers
location of Sushant JhaCalgary, Alberta, Canada

Connect with Sushant Jha to Send Message

Connect

Connect with Sushant Jha to Send Message

Connect
  • Timeline

  • About me

    General Manager at Amazon

  • Education

    • SRM university

      2006 - 2010
      Bachelor's degree Biotechnology

      Activities and Societies: Student member involved in organization of Aarush, a national level tech-management symposium.

    • McGill University

      2010 - 2012
      Master's Degree Food Science and Agricultural Chemistry

      Activities and Societies: Member of McGill Outdoor Club (2010-12)

  • Experience

    • Labatt Breweries of Canada

      Jun 2012 - Aug 2016

      Key Responsibilities•Work to maintain and improve warehousing KPI’s (inventory accuracy, shipping accuracy, on time shipments, Production cycle counts, etc) to ensure the effective running of the operation.•Clearly communicate job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality•Work closely with other functions (inventory planning, production, finance) to effectively support regional and operational goals.•Maintain housekeeping standards to ensure a safe working environment and proper product storage conditions•Assist Logistics Manager on key projects to reduce defects, improve efficiency and reducing cost.•Supervise and provide leadership to direct report(s). Be an advocate for growth and flexibility.•Monitor performance of freight carriers and timeliness.•Provide the logistics team with the means to comply with Environmental Health & Safety rules and regulations and ensure those rules and regulations are followed; continuously promote and improve good EH&S practices.•Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value•Continually challenge and improve warehouse processes. Investigate, justify and introduce enhancements. Show less Key Responsibilities•Monitor the execution of receiving, picking and shipment processes according to defined standards and targets.•Promote and enhance a positive labor management relationship while leading a team of unionized employees to optimize production efficiency.•Oversee the warehouse operations to include safety, quality, inventory control, and forklift fleet operations.• Responsible for managing manpower levels to meet current week production schedule.• Ensuring quality service to carriers by following customer shipping requirements within the established time frame, and by communicating any issues to internal contacts that may impact customers.• Manage and track department resources through Warehouse Management System (WMS) and SAP. Show less Quality:•Validating Quality processes by establishing product specifications and quality attributes. Responding to non-conformance in timely manner to keep process on track and prevent re- occurrence. •Liaise with Brewing, packaging, production services, shift mangers to ensure continuity of reliable, quality production.•Preparing Quality documentation and reports by collecting, analyzing and summarizing information and performing internal Quality audits.•Operating and cleaning of Laboratory Equipment, carrying out maintenance schedules, responding to breakdowns on an ongoing basis.Food Safety: •Team member in implementation of food safety strategies/standards including BRC, HACCP, GMP, facility design, cleaning/sanitation, pest control, etc.•Covers for microbiology specialist and assists in plating, propagating cultures and conducting trials. •Establishes and maintains food safety and hygiene metrics to monitor continuous improvement through laboratory testing and approval, communicating results to senior management. Health & Safety:•Provides leadership and directions in matters relating to Health and Safety by understanding and implementing the Health & Safety policies •Identifies and remedies any health and safety hazards and reports any incidents•Motivates team members to comply with and participate in safe working practices at all times Show less

      • Group Logistics Manager

        Jul 2015 - Aug 2016
      • Gate Controller

        Jan 2015 - Jun 2015
      • Quality Assurance Technician

        Jun 2012 - Dec 2014
    • Amazon

      Sept 2016 - now

      • Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers• Leading and developing a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles.• Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor.• Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations• Creating, communicating, and maintaining quality control policies and standard work procedures to Area Managers and associates.• Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes.• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.• Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.• Partnering with other managers to share best practices across shifts and the network. Show less -• Ensure compliance with all Company Environmental, Health and Safety policies and identify and suggest changes to promote safety awareness.• -Constantly review allocation of resources and materials to ensure optimal utilization in order to meet schedule and budget requirements. • -Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.-Build a competitive team by developing, and retaining talent to ensure that people with the right skills and motivations are in the right place, at the right time to meet business needs• -Identify Critical path issues and propose solutions to successfully meet schedule and ship milestones. • -Communicate policies to Associates and act as the primary information source for the team, maintaining compliance and consistency while taking corrective actions when needed. • -Provide direct and honest feedback to employees and direct reports.Oversee the development of the successors at all levels of the business unit.• -Provide technical and managerial oversight by monitoring processes. • -Ensure procedures are followed for building security and product loss prevention• -Partner with the management team to establish and maintain quality control standards Show less

      • General Manager

        Apr 2024 - now
      • Assistant General Manager

        Oct 2022 - May 2024
      • Senior Operations Manager

        Sept 2020 - Oct 2022
      • Operations Manager

        Jul 2019 - Sept 2020
      • Area Manager

        Sept 2016 - Jun 2019
  • Licenses & Certifications

    • Certified Ham Radio operator

      Federal Communications Commission
      Jun 2010
      View certificate certificate
    • Standard First Aid - CPR C & AED Certified

      St John Ambulance
      Jan 2013
    • Work Place Hazardous Materials Information System (W.H.I.M.S)

      McGill University