
Srinivasan Rangarajan
Customer Care Associate

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About me
Talent acquisition, HR Operations, Tactical and Strategic HR Business Partner
Education

Madras School Of Social Work
2001 - 2003Master of Social Work - MSW (HR) Human resources
Madras Christian College
1999 - 2000PGDBA
Hindu College
1996 - 1999B.com
Experience

Shoppers Stop
Apr 2000 - Apr 2001Customer Care AssociateHandled Sales, cashiering and looking after merchandise. Played part during setting up of new first branch at Chennai and received appreciation for enrolling many customers in first citizen membership club within short span

ZEN HR CONSULTING INDIA PRIVATE LIMITED
Jun 2003 - Jan 2007Team Manager - Talent acquisition, Leadership HiringHandling end to end recruitment for all levels including Leadership Hiring Team ManagementVendor Management

Aditya Birla Fashion and Retail Ltd - Pantaloons
Jan 2007 - Jun 2009Assistant Manager HR - Bangalore & ChennaiStrategized and managed end-to-end recruitment lifecycle for all levels Managed big bazaar formats for Chennai and Bengaluru Conducted Open House sessions; Grievance Management, maintained staff discipline and resolved behavioral issues Implemented SEEKHO & GURUKUL program by providing talent development initiatives Executed R & R program and shielded talent rewards in accordance with R&R calendar Administered employee life cycle through SAP-HR in maintenance of additions, separations, transfers and cost incurred Show less

Abbott
Jun 2009 - Apr 2010Zonal Manager HR - South (TN , AP, KL & KN)Spearheaded Employee relations for entire Southern India Played a pivotal role in decreasing attrition by working with zonal managers to implement talent retention strategy Conducted exit interviews and performed trend analysis for the purpose of reduction in attrition by working closely with zonal managers Improved the service of field force by the way of resolution of query

Sutherland Healthcare Solutions
Apr 2010 - Aug 2019Manager - Human resources - Heading Healthcare Vertical Chennai• Partner business leadership on workforce planning, succession planning, and skills assessment• Partner Talent Acquisition team to support execution of expansion / talent mix strategies• Recommend solutions to improve performance, retention, and employee experience• Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing interests of all stakeholders.• Assess overall health of business unit by drawing insights from data and identifying right inputs to address root cause.• Assess business unit’s human resources training needs and conduct 1:1 and/or group training sessions as appropriate in partnership with L&D• Administering HR programs in collaboration with HR and Business leaders for Healthcare Business Unit in Chennai Identifying Early Warning Signals (EWS), New Manager Assimilation, Executing Performance Improvement Plan (PIP) and developing action plans for poor performers and counseling employees whenever required• Handled complete integration of HR policies, processes, systems during Sutherland acquisition over Apollo Health Street.• Talent Management: Focus group discussions, Pulse session, skip level meeting, Open house sessions, floor walks • Preparing resolution plan and collaborate with HR and Business leaders• Handled team of IT and non IT recruiters• Managing CSR functions PAN India by focusing on three pillars including community, workplace and environment Spearheading fun & action committees, administering cultural activities, celebrations, floor games, spot games, awards program, Birthday celebrations, Peer to Peer Awards, Freaky Fridays and so on for the purpose of engagement• ISO audit relating to HR Records Management Facilitated internal and external HR audit in collaboration with various department heads• Established a comprehensive performance management to support the business and achieve ambitious growth plans Show less

PixStone Images Pvt. Ltd.
Aug 2019 - Nov 2020Deputy Head HR• Understanding the business and people priorities, while collaborating with HR and business leadership teams to diagnose and identify interventions needed to improve organizational effectiveness, organizational development and talent management• Educate the business on HR trends that affect the business and acquire business sponsorship for HR initiatives• Talent Management- Applying an array of strategic talent management solutions to continuously improve talent acquisition, retention, assessment, development, and career/professional growth.• Overall Execution of the HR Initiatives, Leadership, transactional and strategy in Organization to ensure smooth, harmonious and progressive employee relations.• Overseeing end to end recruitment, campus hiring, building recruitment funnel adopting different strategies• Implementation of new and/or existing HR policies and systems aimed at attracting, motivating and retaining talent.• Bridge Management and Employee relations by addressing demands, grievances or other issues.• Nurture a happy and positive working environment.• Performance Management* Goal Setting (KRA)* Quarterly / Annual review and feedback towards performance appraisal• Monitoring trainees until they reach out to production (training probation - confirmation)• Handling Health and safety aspects, Covid preparedness• Rewards & Recognition• Employee engagement activities including virtual sessions & Communication• Career progression for employees and help items where they lack and successive planning• Employee retention and handling hiatus exit formalities• CSR Activities• Overseeing administrative activities Show less

Freelance
Dec 2020 - Nov 2021Freelance Human Resources ConsultantLeadership Hiring, Turnkey assignments, Bulk Hiring

MEDVANCE HEALTH PRIVATE LIMITED
Nov 2021 - nowSenior Manager HR - People & Culture (TA & TM)Heading Entire Gamut of HR activities from Hiring till Exit
Licenses & Certifications
- View certificate

HR as a Business Partner
LinkedInAug 2021 
Certified Maestro Recruiter
Naukri.comMar 2024- View certificate

Generative AI, Recruiting, and Talent Acquisition
LinkedInMar 2024 - View certificate

Human Resources: Leadership and Strategic Impact
LinkedInJul 2021
Honors & Awards
- Awarded to Srinivasan RangarajanAwards and Achievements - Jul 2018 Highlights: Played vital role in supervising emergency disaster management for safeguarding supportable operations during crisis time Managed 2 facilities comprising headcount of around 1000 employees covering 5 business units for healthcare division Established and executed processes for effective talent management initiatives to preserve critical talent, analyze key resources, describing career path and smoothing Internal Job Positions (IJP) Awards and Accolades… Show more Highlights: Played vital role in supervising emergency disaster management for safeguarding supportable operations during crisis time Managed 2 facilities comprising headcount of around 1000 employees covering 5 business units for healthcare division Established and executed processes for effective talent management initiatives to preserve critical talent, analyze key resources, describing career path and smoothing Internal Job Positions (IJP) Awards and Accolades Sutherland Global services : Platinum Award for Best People Management category Best Support HR from senior leadership team ET Now Award for best CSR practices Awarded from MVBB twice for mobilizing large number of volunteers at workplace Show less
Volunteer Experience
Social Impact
Issued by Sutherland on Mar 2013
Associated with Srinivasan RangarajanSocial Impact
Issued by Sutherland on Apr 2017
Associated with Srinivasan RangarajanSocial impact
Issued by Sutherland on Apr 2017
Associated with Srinivasan Rangarajan
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