
Cassandra Cleveland
Marketing & Media Communications Associate

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About me
Communications Advisor at City of Vaughan
Education

Mayfield Secondary School
-High School Regional Arts Program, Visual Arts Ontario ScholarActivities and Societies: Visual Arts Council, Formal Committee

Humber College
-French Language CertificateSuccessfully completed French 3: Intermediate Low

University of Guelph-Humber
-Honours Bachelor of Applied Arts in Media Studies & Diploma in Media Communications Specialization in Public Relations Graduated with DistinctionActivities and Societies: Executive Director of Events, Emerge Conference, Vice-President of Communications, Guelph-Humber Student Association, Student Senator, University of Guelph Senate, Vice-President of Communications & Public Relations, GuHu Media Society University of Guelph Honours Bachelor of Applied Arts in Media StudiesHumber College Institute of Technology and Advanced Learning Diploma in Media Communications, specialization in Public Relations

University of Waterloo
2023 -Certificate (Anticipated) Economic DevelopmentThe Certificate in Economic Development is jointly issued by the University of Waterloo and the Economic Developers Association of Canada.- Fundamentals of Community Economic Development (Year 1) - Completed 2023- Advancing Economic Development Opportunities (Year 2) - Anticipated 2024
Experience

Bell
Apr 2012 - Jul 2012Marketing & Media Communications Associate• Developed written and multimedia communications for internal and external uses• Collected primary research and conducted field studies designed to evaluate Bell Mobility’s competitive strategy• Assisted in the planning and development of marketing initiatives including the proposal and implementation of the Associate Referral Program

Town of Caledon
May 2013 - Dec 2013Corporate Communications Assistant• Assisted the Corporate Communications department and the organization across all departments through researching, drafting and copyediting press materials and internal and external communication documents• Created media releases and advisories to generate and secure coverage in local news outlets and created content for Your Caledon• Maintained the company’s website and internal digital signage, providing videography, graphic and layout assistance as required• Assisted the planning and execution of many large-scale corporate and public events including Town Halls, Caledon Day and the TO2015 Pan Am Two-Year Countdown Event• Maintained and contributed to Twitter, Facebook and other corporate social media accounts Show less

Corus Entertainment
Jan 2014 - May 2014Communications Assistant• Assisted the Communications department on the corporate brand and 39 radio brands across Canada through researching, drafting and copyediting press materials and internal/external communication documents; assisting with television portfolios as needed• Monitored daily media, published media highlights, collected media clippings and created time-sensitive media reports for corporate, radio and television properties• Updated and maintained information on the company’s website, intranet and internal digital signage, providing graphic and layout assistance as required• Supported the planning and execution of corporate and stakeholder events such as Investor Day, Annual General and Special Meetings and Town Halls• Assisted with investor relations, corporate sponsorship and company-wide philanthropic initiatives including Corus Feeds Kids and United Way campaigns Show less

Town of Orangeville
Aug 2014 - Aug 2016Business, Tourism & Culture Co-ordinator• Developed and implemented marketing and communications strategies for the Economic Development Department and Small Business Enterprise Centre (SBEC)• Researched and wrote business development stories, newsletter articles, advertising copy, information and promotional materials, publications, community and sector profiles, etc. to support business, tourism and arts/culture programs (including the Orangeville Cultural Plan)• Managed and updated the municipality's business and tourism websites and social media accounts, providing photography, graphic and layout assistance as required• Coordinated advertising bookings, artwork delivery and payments• Assisted in the writing of sponsorship/grants applications and reports to Council Show less

Metropolitan Preparatory Academy
Sept 2016 - Nov 2018• Developed and maintained content strategies, including marketing and communication plans and content calendars• Managed and updated the school’s website and social media accounts; providing copy, photography, and layout assistance as required• Developed and maintained promotional material (brochures, prospectus, yearbook) and internal communications (intranet, digital signage, posters, tickets)• Managed advertising contracts and budgets, coordinated advertising bookings, artwork delivery, content and payments• Provided support and coordinated logistics for large-scale events (prom, graduation, open houses)• Acted as a spokesperson at internal/external events (education fairs, open houses, etc.) Show less
Community Engagement & Content Specialist
Aug 2014 - Nov 2018Media Arts/Communications Technology Teacher
Sept 2016 - Jun 2017

Art Gallery of Ontario
Nov 2018 - Nov 2020Communications Co-ordinator• Researched, wrote and edited creative, smart and accessible content; served as primary writer and editor for the AGO’s internal communications channels (intranet, company-wide emails, bulletin boards)• Contributed to the editorial calendar and created creative content for the AGO’s weekly, story-based e-newsletter/blog (AGOinsider)• Generated ideas and helped execute an annual internal communications plan to develop and strengthen employee and volunteer engagement• Coordinated logistics and materials for key employee and volunteer events, including Town Halls, Manager Meetings, Annual Employee & Volunteer Holiday Party and Summer Socials• Supported the Public Relations team with press events, media stunts and other media relations activities Show less

City of Vaughan
Nov 2020 - now• Participated in the development and implementation of communication strategies and plans for the corporation• Assisted in researching and tracking issues, maintaining media and issues management files, producing key messages and briefing notes related to City projects and initiatives• Supported content creation for the City’s various external channels (including website and social media) and internal communications efforts• Assisted in the business planning process on aspects of communication• Created content from various sources, for different types of products, of information in support ofcorporate projects and initiatives• Provided communications support for City-led external events and corporation-wide internal events, including Town Halls• Acted as a member of the Public Information Team during emergencies in accordance with theEmergency Communications Plan Show less
Communications Advisor, Economic Development
Jan 2022 - nowCommunications Co-ordinator, Partner Communications
Nov 2020 - Jan 2022
Licenses & Certifications

Lean Yellow Belt Certification
Leading Edge GroupJun 2021
Lean Green Belt Certification
Leading Edge GroupJun 2022
Lean White Belt Certification
Leading Edge GroupFeb 2021
Honors & Awards
- Awarded to Cassandra ClevelandEDAC Marketing Canada Award: Single Publication - five or more pages category Economic Developers Association of Canada 2025 Awarded for the Host In Vaughan Meetings and Events Booklet in the Single Publication - five or more pages category.
- Awarded to Cassandra ClevelandAward of Distinction in the Series-Business-to-Business Category Communicator Awards Aug 2024 Received an Award of Distinction for the Food in Canada campaign for the Series-Business-to-Business category.
- Awarded to Cassandra ClevelandPlatinum award in Communications/Public Relations – Communications Plan category Marcom Awards Dec 2023 Won Platinum award, the highest honour, for the City’s 2022 Municipal Election Communications Plan in the Communications/Public Relations – Communications Plan category.
- Awarded to Cassandra ClevelandEDAC Marketing Canada Award: Single Publication - five or more pages category Economic Developers Association of Canada Oct 2023 Awarded for the Vaughan Healthcare Centre Precinct 2023 Lure Book in the Single Publication - five or more pages category.Also recognized as a 2023 EDAC Cup Contender for Best in Category and awarded the 2023 EDAC Cup for Best of Show. The EDAC Cup is presented to the top achiever of all the winning organizations.
- Awarded to Cassandra ClevelandPlatinum award in Communications/Public Relations – Communications Plan category Marcom Awards Nov 2022 Won Platinum award, the highest honour, for the City’s 2021/22 Winter Maintenance Communications Plan in the Communications/Public Relations – Communications Plan category.
- Awarded to Cassandra ClevelandGold award in the Video/Audio – Government category MarCom Awards Nov 2021 Won Gold award for the Vaughan, At Your Service Video Series in the Video/Audio – Government category.
- Awarded to Cassandra ClevelandPlatinum award in the Creativity/Design Brand Strategy – Print Media category MarCom Awards Nov 2021 Won Platinum award, the highest honour, for the City’s MoveSmart Mobility Management Strategy in the Creativity/Design Brand Strategy – Print Media category
- Awarded to Cassandra ClevelandPlatinum award in the Employee Publication – Print Media category MarCom Awards Nov 2021 Won Platinum award, the highest honour, for the 2021 Public Works Playbook in the Employee Publication – Print Media category.
- Awarded to Cassandra ClevelandCertificate of Appreciation - Awarded for prominent commitment to the internship program
- Awarded to Cassandra ClevelandHumber Students’ Federation Student Scholarship for Community Involvement - Awarded for demonstrated commitment to community enrichment in the University of Guelph-Humber community
- Awarded to Cassandra ClevelandUniversity of Guelph-Humber Academic Merit Entrance Scholarship - Awarded for entering the university with an 80%+ admission average
- Awarded to Cassandra ClevelandUniversity of Guelph-Humber Gold Medallion for Leadership Excellence Award - Awarded for significant, ongoing leadership contributions to the University of Guelph-Humber's Media Studies program
- Awarded to Cassandra ClevelandUniversity of Guelph-Humber Student Leadership Scholarship - Awarded for outstanding leadership contributions to the University of Guelph-Humber community
- Awarded to Cassandra ClevelandUniversity of Guelph-Humber Student Leadership Scholarship - Awarded for outstanding leadership contributions to the University of Guelph-Humber community
Volunteer Experience
Barrie Public Art Committee Member
Issued by City of Barrie on Jun 2025
Associated with Cassandra ClevelandDirector-in-Training
Issued by McMichael Canadian Art Collection on Jun 2024
Associated with Cassandra ClevelandAspiring Leader
Issued by City of Vaughan on Feb 2024
Associated with Cassandra ClevelandCopywriter
Issued by IABC/Toronto on Jan 2023
Associated with Cassandra ClevelandCo-Founder and Chief Marketing Officer
Issued by Canada Croquet Classic on Jan 2015
Associated with Cassandra ClevelandSpecial Events & Social Media Coordinator
Issued by Headwaters Arts on Jan 2015
Associated with Cassandra ClevelandExecutive Director of Events
Issued by EmergeTO on Jan 2014
Associated with Cassandra ClevelandVice-President of Communications
Issued by Guelph-Humber Student Association on May 2013
Associated with Cassandra ClevelandStudent Senator
Issued by University of Guelph on Apr 2013
Associated with Cassandra ClevelandNational Campus Recruitment Excellence Awards Judge
Issued by TalentEgg on Mar 2014
Associated with Cassandra ClevelandVice-President of Communications & Public Relations
Issued by GuHu Media Society on Sept 2012
Associated with Cassandra ClevelandPhotographer
Issued by Region of Peel on May 2012
Associated with Cassandra Cleveland
Languages
- enEnglish
- frFrench
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