Jon Earith

Experience

• 

  BT Syntegra

  Jan 1992 - Jan 1997

  Technical Design Authority

  remodel the entire direction to be focused on a new customer base rather than dependant on BT as primary customer

• 

  Atos

  Jan 1997 - Dec 2000

  Principal consultant

  Responsible for the managing and building of the telecoms consulting practice in the UK. Goals included expanding client relationships across all Telecoms accounts on a global basis and generating significant new revenue. He was also responsible for supporting the worldwide telecommunications practice on any large business opportunities.Achievements: Programme managed billing services stabilization project for Vodafone Exceeded business targets by 200%

• 

  IBM (UK)

  Jan 2001 - Dec 2002

  Principal consultant Telecoms

  Responsible for a major business transformation and service redesign for one of the UK’s largest mobile phone operators (02). Fine tuned business skills were particularly useful during this period as the operator de-merged from its parent company and this became a significant and complex challenge during this transitive period to ensure alignment across all their other six business units across Europe. Whilst with IBM he certified as exponent of the IBM Global method and also as an IBM certified experienced consultant.Achievements:. Delivered European integration plan for O2 six operation units. Programme managed transition from Project Arrow to Project Companion. Programme management of Companion Europe ($100M). Responsible for 35 consultants providing redesign of converged billing operations Show less

• 

  Telecoms Consultants and Management Ltd

  Aug 2001 - now

  Founder and CEO

  Owner and founder of TCM a consultancy company focused mainly on the Telecoms Vertical. Mainly focused on international operators in China, Malaysia, Indonesia, Turkey, India, UAE, Singapore, Thailand, Nigeria, Ghana, Senegal, Bahrain, Qatar,

• 

  Reliance Infocom

  Dec 2002 - Jun 2003

  Programme Director / Launch Director CDMA (Contract)

  Responsible for ‘cradle to grave’ product launch of mobile CDMA services across all 12 circles in India. This included OSS and BSS systems integration and management of suppliers.Achievements:. Delivered services 10% below projected budget and 4 weeks early than expected. The ‘team’ had over 2,000 contractors at the peak of deployment phase. Provided interface to the Indian Government on regulatory and technical issues. Created business processes using eTOM for all service deployment. Negotiated contracts and tenders with 3rd party suppliers with a total budget of $500M+ Show less

• 

  Mahindra British Telecom

  Jun 2003 - Jun 2005

  CTO

  • Member of the operational board reporting to the CEO • Responsible for annual budget of $250M• Responsible for all R&D, and business process certification to CMM level 5• Creation of long term investment plans for ICT portfolio development • Full responsibility for P&L of new service offerings (over 300 staff)• Establish alliances (OSS and BSS) partnerships to support offerings on global scale.• Market analysis, global presales support, bid management and IT infrastructure deployment.• Product visionary, portfolio and product life cycle management.• Responsible for technical innovation and service deployment roadmap.• Building strong client relationships with high value new client base. • Mentoring of 10 senior business unit heads Show less

• 

  LogicaCMG

  Jun 2005 - Jun 2006

  Bid Manager / Programme Manager

  I joined LogicaCMG Asia as the bid manager for a new major contract to be awarded in Indonesia. The results of the ‘win’ can be seen in my next assignment above. At the start of the bid process there were 6 potential suppliers including HP, IBM and Accenture. To be seen as a stronger bid we joined forces with HP as a partner as a significant part of the contract was to run and operate for 5 years of which HP has significant credibility. I therefore became the bid manager for both LCMG and HP combined submissions and responsible for managing both teams. After a protracted bid cycle LCMG / HP won the contract for the initial build with a further 4 years run and operate. Show less

• 

  Atos

  Jul 2006 - Jun 2008

  VP of Telecoms Solutions (Contract)

  Brand devlopment of direct and indirect sales of SI to telecoms operators within the middle east, responsible for the day to day P&L for the practice, recruitment of staff and new product development.

• 

  Convergys

  Jun 2008 - Mar 2009

  Senior Project Manager (Contract)

  CVG contract to provide replacement Customer Care and order management (CSM/OM) and billing system (GENEVA), full migration from legacy system for all ADSL services for over 7,500,00 existing customers. The project had been ongoing for almost 18 months and was considered as at serious risk of not ever going live after repeatedly missing launch dates. I was selected as the team lead from CVG with 49 onsite and a further 26 off shore resources. The project is currently in the later phases and scheduled to ‘go live’ in Mid December. • Manage solution delivery against agreed contractual scope• Increase revenue by careful control of additional enhancements• Manage project risks• Manage resources and team management.Note) During August the project was audited and approved to ISO 9002. Show less

• 

  Wipro Infotech Ltd

  Mar 2009 - Nov 2009

  Programme Director (Contract)

  Responsible for account management, end to end design of the solution, SI to network and final system deployment for a run and operate new start up Telco operator, UNINOR in New Delhi India.The project had a very aggressive timescale of 7 months from award of contract to system go live and spanned all the major 12 circles in India presenting significant logistical challenges. The solution was based upon the Oracle B/OSS suite of products such as BRM, Siebel, Mediation and also Oracle ECM and ERP.Responsible for: • Management of solution delivery against agreed contractual scope which was a daily challenge to stop scope creep• Effective manage project risks, scope and stakeholder communications• Select, recruit and manage resources of team of over 200.• Manage customer relations and Increase of sales contract value by 25% to $7m• Managed a staff of 9 direct reports and total team size of 90The project was successful and went live on 29th December on time and within budget. Joint venture Telanor and Unitech now branded Uninor to supply complete IT and O/BSS stack for a run and operate contract. Products include Subex (RA and FMS), Intec (InterConnect, Mediation), Oracle BPM, Siebel CRM, Oracle ERP R12i, POS, BI/DW, DocMS, Dealer management system. Show less

• 

  Infosys Technologies Ltd

  Nov 2009 - Nov 2011

  Industry Principal Telecoms / Consultant (fixed term contract)

  Responsible for a 5 country deployment and migration from existing legacy BSS and deployment of a new BSS / OSS solution based on Oracle B/OSS and ERP stack in MEA (Senegal, Nigeria, Ghana, Mauritania, Dubai) for Expresso Telecoms. (Part of Sudan Telecoms) including Siebel CRM to three countries, project included integration to network nodes from Huawei and ZTE. Responsibilities included• Daily relationship management and trusted advisor with all key CxO stakeholders, including third parties such as Oracle, Huawei and ZTE.• Account sales development from an initial sale value of $2,000,000 to final book value of $10,000,000 for OSS / BSS and ERP solutions• Telecoms consultancy provided on as needs basis to advise CxO for each operator on deployment plan, product strategy, go to market etc.• Effective creation of TCO models for each country• Delivered program governance (including PMO establishment, project planning, communication planning, revenue control, change management and resource acquisition.)• Provided continuous project review to improve revenue performance, change requests and delivered value to customer• Solution included data cleansing from legacy to new BSS/OSS• Managed onsite and off shore resources of 56. (10 onsite) Show less

• 

  Vodafone

  Dec 2011 - Jul 2012

  Vodafone M2M Programme Director (contract)

  Responsible for end-to-end design and deployment of a bespoke M2M solution based on Oracle components such as Fusion, Seibel, OSM, UIM. Responsible for full life cycle management from concept to final deployment. System deployed on-time to 2 countries.

• 

  Guilin Languages University

  Jul 2012 - Aug 2013

  English Teacher

  Teaching English (TEFL) at Guilin University to Primary School Teachers, ALSO learning Mandarin and local dialect at same time. 我曾在桂林大学为小学教师教授TEFL资格认证课程；同时，我也学习汉语和当地方言。

• 

  China Mobile International Limited

  Aug 2012 - Apr 2013

  Program Director (contract)

  Development of engagement strategy for international business and assistance with pre-sales cycle

• 

  PT. XL Axiata Tbk

  Sept 2013 - Oct 2014

  Responsible for handover of IT MSA services to the selected vendor (BT) including managing staff transfer, deployment of new ITSM/ITOM tools, new CRM single service desk, ensure services are fully documented and deployed compliant to ITIL3 standards, manage regular communications to the key stakeholders, ensure program met the budget ($120m), adhered to timelines and address any technical issues that were encountered. Establish a PMO office, change control process between vendors and client. Deployment of new IR integrated single service desk with revised business processes aligned to ITIL3. This also included transformation of existing billing system (AMDOCS) to align with new IT processes and the revision of existing SLA’s to align with end to end business requirements. Show less

  • Transition & Transformation Director / Consultant

    Mar 2014 - Oct 2014

  • Program Director / Consultant for IT outsource

    Sept 2013 - Mar 2014
• 

  Ooredoo Qatar

  Jul 2015 - Oct 2015

  Consultant

  Responsible for the selection of a new converged billing system by creation and then running of complex and detailed User Case workshops, Integration and migration demonstrations using POC models and live demonstrations of existing product. Upon completion of the workshops provided detailed recommendation and report on Pro’s and Con’s of each vendor’s solution. Further to this provided detailed analysis and future strategy to Indosat owners (Ooredoo) on the reuse of the proposed solution’s for their other Opco’s on a global basis. Show less

• 

  Unmanned Aircraft Photography Ltd

  Nov 2015 - now

  Chief Pilot, Founder and CEO

  Civil Aviation Authority approved for Unmanned Aircraft flights and remotely piloted aircraft systems (RPAS) providing commercial expertise and photography assignments to government associated departments both in UK and international based (China, Singapore, Indonesia, Philippines and West Africa , currently working in China on use of 4G as up/down link for drone control and remote pilot operations based on the technology.