Deep Enrich
Matthew Wheeler
Service Desk Level 2
138 followers
Cookeville, Tennessee, United States
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About me
Database Developer II at PJM
Education
Volunteer State Community College
2019 - 2021Associate's degree Computer Programming/Programmer, General 3.95 GPA
Experience
Rotator Staffing / SAIC
Sept 2021 - Dec 2021Service Desk Level 2Remotely provided general level 2 skills to the Federal Aviation Administration, including software installs, hardware & software issues, VPN support, network support, and general issues out of scope for tier 1 technicians.
SAIC
-SQL Developer
Love's Travel Stops
May 2011 - Dec 2017Operations ManagerOverseen general operation over three concepts of a multimillion-dollar location. Managed a small team to ensure guest needs were taken care of, handled customer inquiries and complaints, merchandising, payroll, ordering, and financials.
SAIC
Nov 2017 - Mar 2020IT Support TechnicianSAIC
Jan 2022 - Jul 2024Software TesterTested various Oracle financial applications for 20+ Department of Transportation agencies. Provided step-by-step results to developers and senior engineers to replicate bugs to improve applications. Participated in design reviews and providing input on requirements, product design, and potential problems.
PJM Interconnection
Jul 2024 - nowDatabase Developer II
Licenses & Certifications
- View certificate
Certified SAFe® 5 Practitioner
Scaled Agile, Inc.Jul 2022
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