Matthew Wheeler

Matthew Wheeler

Service Desk Level 2

Followers of Matthew Wheeler138 followers
location of Matthew WheelerCookeville, Tennessee, United States

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  • Timeline

  • About me

    Database Developer II at PJM

  • Education

    • Volunteer State Community College

      2019 - 2021
      Associate's degree Computer Programming/Programmer, General 3.95 GPA
  • Experience

    • Rotator Staffing / SAIC

      Sept 2021 - Dec 2021
      Service Desk Level 2

      Remotely provided general level 2 skills to the Federal Aviation Administration, including software installs, hardware & software issues, VPN support, network support, and general issues out of scope for tier 1 technicians.

    • SAIC

      -
      SQL Developer
    • Love's Travel Stops

      May 2011 - Dec 2017
      Operations Manager

      Overseen general operation over three concepts of a multimillion-dollar location. Managed a small team to ensure guest needs were taken care of, handled customer inquiries and complaints, merchandising, payroll, ordering, and financials.

    • SAIC

      Nov 2017 - Mar 2020
      IT Support Technician
    • SAIC

      Jan 2022 - Jul 2024
      Software Tester

      Tested various Oracle financial applications for 20+ Department of Transportation agencies. Provided step-by-step results to developers and senior engineers to replicate bugs to improve applications. Participated in design reviews and providing input on requirements, product design, and potential problems.

    • PJM Interconnection

      Jul 2024 - now
      Database Developer II
  • Licenses & Certifications