Merlin R.

Merlin R.

Cavalry Scout 19DR4

Followers of Merlin R.151 followers
location of Merlin R.Greater Lexington Area

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  • Timeline

  • About me

    Looking for new opportunities to grow my understanding of the Information Technology world

  • Education

    • University of the Cumberlands

      2017 - 2021
      Associate of Science - AS Computer Science
    • University of the Cumberlands

      2018 - 2020
      Associate's in Science Information Technology Junior
  • Experience

    • 172 Stryker Brigade Combat Team

      Jun 2006 - Jun 2007
      Cavalry Scout 19DR4
    • Lowe's Companies, Inc.

      Oct 2008 - May 2010
      Cashier/Lumber Department Associate
    • Xerox

      Oct 2012 - Jan 2013
      Transaction Specialist
    • Intertek

      Feb 2013 - Mar 2018
      Technology Specialist

      LTE Data Throughput Performance Quality Analysis

    • NetGain Technologies, Inc.

      Jul 2018 - Dec 2018

      During my time with NetGain I worked closely with various types of equipment. I regularly interacted with AD/DS, some GPO, usually only for verification and troubleshooting purposes. I worked with Windows SBS, Server 2008 R2, 2012, 2016. I worked with various backup technologies/appliances such as Barracuda, Zerto, Veeam, and Datto. I worked with Meraki devices, SonicWall, and Ruckus. I regularly documented monthly backup strategies indicating which systems are being backed up, which drives and application-aware backups were being completed, which disaster recovery options were being used and where, I also performed monthly network audits called proactive tasks, where I would document network appliance and server statuses to make sure everything was function correctly, and make tickets for any warnings or errors that were observed on backup devices, servers, and network appliances such as firewalls, web filters, spam filters, and iLO/iDRAC information. Show less

      • Tactical Remote Engineer

        Jul 2018 - Dec 2018
      • Tactical Remote Engineer

        Jul 2018 - Dec 2018
    • Forcht Group

      Jan 2019 - Sept 2019
      Desktop Support Technician
    • Neustar, Inc.

      Sept 2019 - Mar 2022
      Ultra DNS Support Specialist

      Support clients in the Ultra DNS portal with A/AAAA record issues, replication and recursive DNS problems. Support eDNS, DNSsec, and other DNS services and technologies.

    • Stockton Mortgage Corporation

      Mar 2022 - Dec 2022
      Information Technology Administrator
    • Fraqtiv, Inc.

      Jun 2023 - now
      IT Consultant
    • JAW Communications

      Nov 2023 - Jun 2024
      Telecommunications Technician
    • Hensley-Elam

      Apr 2024 - now
      IT Support Engineer
  • Licenses & Certifications

    • CompTIA Network+

      CompTIA
      Jul 2024
    • CompTIA Security+

      CompTIA
    • Commercial Driver's License (CDL)

      Commonwealth of Kentucky
      May 2025
    • Certified Meraki Networking Associate

      Cisco Meraki
      Mar 2025
    • IT Operations Specialist

      CompTIA
      Jul 2024
    • CompTIA A+

      CompTIA
      Jun 2024