Eric Maikranz

Experience

• 

  Marshall Cavendish

  Jan 2003 - Jul 2008

  Author

  Authored two titles for Marshall Cavendish:Insider's Rome -ISBN-13: 978-9812324023Insider's Venice -ISBN-13: 978-9812329455Both available on Amazon.com

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  Oracle

  Jun 2003 - now

  I started and currently run the Partner Success organization at Oracle. We improve the ability of Oracle's top Systems Integrator partners to implement and manage Cloud based enterprise applications (ERP, HCM, SCM, EPM, CX). This results in faster time to value for our customer, improved adoption of software, increased productivity, and higher renewal rates. ● Created quantitative and qualitative data analyses for Partner Quality scorecards which lead to creating standardized Partner Success Plans to highlight and action on targeted improvement areas● Defined and delivered tailored partner training to improve partners’ ability to implement and manage enterprise cloud applications● Reduced partner-caused escalations by 20%, reduced service requests by 10% from engaged partners and improved overall health and delivery of $800 million ARR of partner-led implementations globally● Removed $36 million in services spend for customers implementing Oracle SaaS over last six quarters Show less

  • Vice President of Partner Success

    Jan 2021 - now

  • Cloud Customer Success Vice President

    Aug 2016 - Feb 2021

  • Chief Customer Officer - Oracle Product Development

    Mar 2014 - Jul 2016

  • Senior Director of Upgrade Programs and Technology Office

    Jan 2011 - Mar 2014

  • Senior Director, Oracle ERP Customer Success

    Oct 2007 - Mar 2014

  • Director, Systems Integrator Partner Programs

    Sept 2006 - Oct 2007

  • Sr. Development Manager

    Jun 2003 - Sept 2006
• 

  OrderStorm Inc.

  Jan 2009 - now

  Board Member

  Currently serve on the Board for OrderStorm.

• 

  Blackstone Publishing

  Jan 2021 - now

  Author of The Reincarnationist Papers, now the Paramount movie INFINITE, starring Mark Wahlberg

  Author of The Reincarnationist Papers (Blackstone Publishing), now the Paramount movie INFINITE, starring Mark Wahlberg.