
Sanjay Tatke
Manager

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Skills
AdministrationBankingBFSIBPOBranch BankingBudgetsBusiness AnalysisBusiness DevelopmentBusiness PlanningBusiness ProcessBusiness StrategyCapital MarketsChange ManagementComplianceCore BankingCreditCredit CardsCRMCustomer RelationsCustomer ServiceFinanceFinancial AnalysisFinancial ServicesInsuranceLeadershipLeading Large TeamsLoansManagementManagement ConsultingMarket ResearchMISNegotiationNew Business DevelopmentOperations ManagementPaymentsPeople ManagementPortfolio ManagementPre-salesProcess EngineeringProduct DevelopmentRelationship ManagementRetailRetail BankingRisk ManagementStrategic PlanningStrategyTeam BuildingTeam ManagementTrainingVendor ManagementAbout me
Result oriented leader with over three decades of extensive experience across diverse facets in financial services industry such as strategic planning, operations, business development, technology, consulting, business process outsourcing, call center & client servicing. * Senior Consultant Attra Infotech at First Abu Dhabi Bank Abu Dhabi * Consultant APAC Financial Services * Head Operations at Epimoney Private Limited NBFC *Skye Bank Nigeria improving efficiency and processes * VP and Head BFSI Operations HCL Technologies Ltd * VP and Business Head BFSI Asia at Firstsource Solutions Ltd * Principal - Banking for Maveric Systems * IDBI Intech as Head Business Strategy and Development * Global Head of Operations at Centillion Solutions an operations subsidiary of Centurion Bank of Punjab and Indecomm Global Services a third party BPO * Vice President in IDBI Bank as Head Centralized Operations * State Bank of India - useful and solid foundation level experience in all banking functions. Proficient in operations, migrations, processing, Project management, Quality ISO, Business process management. Proven track record of establishing and restructuring systems/ procedures, thereby contributing in a major way towards augmented growth and profitability levels. Excellent leader with a solid record of contributions leading to improved financial performance, heightened productivity and enhanced internal controls. Specialties: Strategic Planning Setting up BPO operations Systems/ procedures exercising control. Planning budgets and controlling costs Overseeing branch operations Technology - Core Banking migrations Experience with Finacle, Equation, Finnone and Bank master. Marketing/Business Development Credit tools Credit Appraisal / Administration Client Servicing Manpower planning: Leading large teams
Education

Sainik School Rewa
1971 - 1979High School Mathematics and Computer Science 71%
Vikram University
1980 - 1982Bachelor's Degree Physics Chemistry Mathematics 81%2nd in Order of Merit in the University

B.K. School of Professional and Management Studies
1982 - 1984Master of Business Administration (M.B.A.) MarketingCompleted my MBA with specialization in Marketing
Experience

State Bank of India
Jan 1985 - Jan 1997ManagerKept a tab on Retail deposits and advances for the unit being the SBU HeadManaged Branch advances and deposits, Agricultural banking, Small Scale lending and other Operations of the branch like Bills discounting, Letters of Credits, Bank Guarantees.Involved in improving the audit rating and generating good housing loans business for the branch. Streamlined efforts for registering a growth of 100 % in profitabilitySuccessfully generated interest and non-interest income of over Rs 7 crores p.a.Studied the profitability of the branches and bagged appreciation from Mr M K Sinha (Chairman of State Bank of India) Show less

IDBI Bank
Jan 1997 - Jan 2006Vice PresidentSpearheading set up and controlling operations for Central processing facilities at all India operations comprising of 180 branches and EC. The only department having ISO 9001:2000.Improving processes and utilizing technology for cutting down unit operational costs. Have led the following operational areas for the bank oRetail liabilities (accounts services, cheque books, statement of accounts, welcome kits, customer service) oWealth management services (GOI relief bonds, Insurance, Mutual funds)oGovernment transactions (Income tax, central excise, PPF) oPhone banking Call center (inbound service, outbound calling) oCard operations (Debit card, gift card, travel card) oATM shared services project oMerchant business operationsoInternet banking operations oCurrency Chest Management oCentralized Clearing UnitSenior Core member of the Core Banking selection and Implementation Team for changing the Core Banking Software for the bank from Bankmaster to Finacle.Senior member of 7 members Core Banking Software Group (CBSG) formed to select the new core banking software for the Bank.Championed the entire exercise of parameterization and bank wide conversion, migration, implementation and training in record time of 6.5 monthDistinction of leading the implementation of ISO 9001:2000 as Management Representative.Conducted shared network project with Euronet implementation and control 351 ATMs.Instrumental in controlling large-scale operations with corporate deposits accounting to nearly 25% of the banks deposit portfolio. Show less

INDECOMM
Jan 2006 - Jan 2008Head OperationsCentillion was set up as a joint venture between erstwhile Centurion Bank of Punjab (now HDFC Bank) and Indecomm Global Services, one a leading private sector bank and second a leading service provider in the international outsourcing space. I set up the centralized operations (COPS) at Bangalore and Gurgaon.Managed Local operations (LOPS) at 50 branches (Consumer Finance Divisions) with more than 1000 people spread across 49 locations organized into 2 zones, 7 regions and two back officesIn-charge for Retail Assets operations (Two wheeler, car, education, personal, home loans), Retail liabilities operations (Savings bank, current account, cards, customer service etc), Wealth management, Accounts payable, call center, migration related activities and many other. All these put together account for around 7.5 million transactions per month.Spearheaded the team for migration of retail assets of Centurion Bank of Punjab from oEquation CBS to FinnoneoFinacle to FinnoneImplementing and running the operations of an urban microfinance company and an NBFC "Swadhar"Processing accounting for "Fullerton India" Show less

IDBI Intech LTD
Sept 2008 - Mar 2010Group Head Business Strategy and DevelopmentImplementing retail assets factory including development and deployment of software, consulting, processing and monitoring at 14 locations in Central Bank of IndiaOpened up exports market for the entity in Africa and Middle East. Consulting clients for implementing and re-engineering business processes and applications (Banks in East Africa, Central Bank of India and others)Plan, develop and control outsourcing vertical in BFSI. Devise strategy and business development plan for the company.Building the team and infrastructure from scratch in the BFSI operations domain Marketing the services offered by the company to prospective clients In India and abroadTransitioning processes, implementing execution, maintaining relationship with the clientProject management for off shore clients – a bank in Nairobi Kenya and in OmanDriving the project to commission 200 offsite ATMs (end to end) across India for IDBI Bank Managing the offsite ATMs across IndiaRunning insurance operations processes for IDBI Fortis Life Insurance Show less

Maveric Systems Limited
Mar 2010 - Mar 2011Principal BankingMaveric Systems is a testing company working with major banks in the Middle East, South East Asia, Europe and India.Developing and diversifying banking practice in consulting across the transformation landscape in the banking sector Consulting with client banks in business processesPre Sales support to the Sales effortsTraining the testing teams in banking domainSupporting automation for testing in banking domain

Firstsource
Mar 2011 - Oct 2011Vice President and Head BFSI, Asia Business UnitBusiness Head for BFSI vertical for Asia. Responsible for the profitability and operations of the vertical.

HCLTech
Aug 2012 - Aug 2013VP and Head BFSI Heading delivery for clients in banking, capital markets and insurance industry across the globe Handling a team of 1200 people spread across locations in India, UK, Australia, Ireland Responsible for the bottom line for the businesses handled. Business handled ~ $ 30 million Responsible for EE and EN business, budgeting, pricing, support to pre sales in solutioning, participating in RFP process, client presentations, existing client relationship, SLA adherence, IS Controls, recruitment, retention, planning, quality improvement initiatives, vendor management, contract management Client include large retail bank in Europe, leading investment bank in Europe, leading bank in Australia, Insurance companies in Europe and US, largest card company in the world Services include retail banking operations, card reconciliation and credit card origination, payments, mortgage operations, KYC/ AML operations, reconciliations, call center operations, Life insurance and P&C processing, Claims processing, TLM onboarding Show less

Skye Bank Plc
Sept 2013 - Oct 2015Specialist Outsourcing/ BPR/ Operational TransformationWorking to review, improve, innovate, implement and centralize operational processes across the bank including Central Processing, Cash, ATM Management, Revenue Collection, Internet Banking, Cards, Contact Center Responsible for the outsourcing strategy for the bank - planning, evaluating options, implementing, transitioning processMember RTAG (Retail Transformation and Growth) Project TeamStreamlining and rationalizing cost structure in the banking operations

FlexiLoans
Oct 2015 - Aug 2017Head Of OperationsSetting up and running the operations of startup NBFC, creating processes, implementing them and controlling. Also handling company affairs, compliance.

APAC Financial Services Private Limited
Jan 2018 - Apr 2018ConsultantSupported APAC Financial Services to evaluate and select various service providers including Core lending platform.

Attra, a Synechron Company
Apr 2018 - Dec 2018ConsultantSupporting Personal Banking Group at First Abu Dhabi Bank in planning the integration of NBAD and FGB and the cutover of the systems slated to happen during Nov 2018. Involved in Identification of Risks, analysing their impact on Business and planning to mitigate the risks by creating new Business Processes or System enhancements to successfully achieving the Big Bang migration of diverse systems in Nov 18.

Self-Employed
Dec 2018 - nowBanking Transformation ConsultantSpecialist in Integration, Transformation, Banking Operations, Cost Optimization, Project ManagementCurrently supporting a Bank in the design and implementation of operational processes for the Retail segment.
Licenses & Certifications

Certified Associate of Indian Institute of Bankers
CAIIB
Languages
- hiHindi
- maMarathi
- guGujarati
- saSanskrit
- enEnglish
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