George Shawky

Experience

• 

  Hostess Brands

  Dec 1999 - Jun 2005

  IT Specialist - Technical Support

  Provide client support and technical issue resolution for the HQ.Testing, evaluating and deploying new technologies and softwareKeep tracking of the IT assets.Sometimes involved in network projects

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  Edita Food Industries

  Dec 2005 - Jan 2013

  Senior Technical Support Specialist

  - Install, troubleshoot and maintain network connections (Both LANs and WANs).- Set up network devices, printers and PCs for new sites.- Manage OS Images for all PCs models.- Provide client support for 5 sites and HQ.- Administer and create reports of Kaspersky Antivirus Admin Kit.- Check, monitor and maintain all network connections of the company and sites.- Educate and give orientations to staff when needed on IT related issues.- Excellent Internet user.

• 

  Edita Food Industries

  Oct 2014 - now

  Adding to previous- Following up maintaining company's WAN, LAN and Internet connections.- Following up new planned and unplanned projects. - Monitoring and proceed for detected security issues. XDR E-mail, endpoint, DDi and IPS.- Moving and assure stability client and server on cloud.- Check nor new technologies to be applied.- Implement and administrate FortiGate firewalls Cloud - onprem.- Implement, administrate and troubleshoot Cisco VOIP solution.- Handling and following up daily processes. - Keep Cisco and non Cisco devices IOS up to date.- Cisco Identity Services Engine.- Troubleshooting ISE endpoints failures.- Cisco Prime infrastructure.- Ensure network security & stability by examination of system logs, MRTG, SNMP V3 data.- Cisco wireless controller – Cisco access points.- Troubleshoot and support Cisco SD-WAN.- Plan and manage yearly budget.- Fortinet firewall management.- Manage network and security teams. Show less Adding to previousConfigure routers and switches with basic configurations and the following:- Tacacs+- SNMP V3- SSH.- IPSec.- Keep devices IOS up to date- Cisco Identity Services Engine:- Installing ISE configurations on switches.- Troubleshooting ISE endpoints failures.- Add authorized devices.- Troubleshoot and resolve software issues on cisco devices and related equipment.- Working with the following:- Cisco Prime infrastructure- Cisco wireless controller – Cisco access points.- WatchGuard - firewall.- Insure virus-free environment at the workplace:- Kaspersky AV – USB access control- Trend Micro Apex AV – USB access control - Vulnerability protection – Installing office scan onMAC devices – FDI encryption – follow up reports and take necessary actions –Application control.- Take care of new projects and its implementation.- Ensure network security & stability by examination of system logs, MRTG, SNMP V3 data. Show less

  • IT Network And Security Administrator Deputy Manager

    Jan 2024 - now

  • IT Network Administrator Deputy Manager

    Aug 2021 - Jan 2024

  • IT Network Administrator

    Oct 2014 - Nov 2021