Nene Ally

Experience

• 

  MTN Nigeria

  Oct 2012 - now

  Customer Care Representative

  Serve as an intermediary between my company and its customers, answering customers questions and helping resolve issues with a product or service; having the ability to communicate information from the client to the correct concerned divisionIncrease customer engagement and awareness• Representing the company at its best• Achieving maximum customer satisfactionCross sell products to Current and Potential Customer. Track updates on all newly launched products and services and communicate same to customer. Advanced knowledge of Microsoft Office software (Word, Excel, and MS-EXCEL) Show less