Chandreyee Das

Experience

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  Tata Consultancy Services

  Dec 2011 - Aug 2016

  System Engineer
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  Hewlett Packard Enterprise

  Aug 2016 - Oct 2018

  Support Analyst

  Monitoring Tools Perspective:• Handling a team of few members.• Working with different flavors of UNIX (Linux, Solaris, HP-UX) and Windows (Server 2003, server 2008 and server 2008 R2).• Configuring servers for installing Operations Manager and SiteScope and related services..• Configuring Monitoring scripts with the use of HP loadrunner• Application monitoring through BSM• Hands on Omi and APM• Integretions between HP tools• Embed UNIX commands in SiteScope configuration files.• Installing Operations Manager Agents.• Troubleshooting Operations Manager and SiteScope related issues.• Performing administrative tasks for Operations Manager and SiteScope.• Configuring Operations Manager Policies and rules as per the customer requirements.• Designing SiteScope Templates and Monitors as per client requirements.• Operations Manager Integration with SiteScope, Prognosis for Event collection.• Operations Manager Integration with Service Manager for ticketing.• Operations Manager Integration with Service Health Reporter and Performance Manager for reporting. Reporting Tools Perspective:• Building reports as per the project requirement.• Automation of reports.• Troubleshooting reporting issues.• Configuring the Universes and defining the relations between tables and form a report at Webrich Client with SAP BO and finally publish them to InfoView for the users in SHR.• Creating connection with several databases through the ODBC connection and fetch data in SHR using these connections. Ticketing Tools Perspective:• Resolving the Incident tickets assigned to our queue for Solution.• Working on the Change requests assigned for different activities.• Working on the Problem tickets for RCA and permanent solution Show less

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  DXC Technology

  Nov 2018 - Dec 2022

  Technical Lead

  Project Activities: Functional:• Working with the clients to understand their requirement and provide technical solutions to minimize customer impact and communicate the progress of the same to the senior leadership team as appropriate.• Streamlining support by identifying areas for improvement within both the team and business• Identifying system bottlenecks and opportunities for process improvements• Continuous improvement work across Technology & Infrastructure teams to drive stability across the environment• Leading a team with high risk and complexity Technical: Monitoring Tools Perspective:• Working with different flavors of UNIX (Linux, Solaris, HP-UX) and Windows (Server 2003, server 2008 and server 2008 R2).• Configuring Microfocus APM in the environment• Configuring Microfocus BPM in the environment• Configuring Microfocus Sitescope• Configuring Operations Bridge Manager• Integrations between Sitescope and OBM• Integrations between APM and OBM• Integrations between OBM and HPSM• Configuring Elk Stack in the environment. Components used heartbeat, metricbeat and logstach.• Configuring splunk Reporting Tools Perspective:• Building reports as per the project requirement.• Automation of reports.• Configuring reports through Kibana Show less

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  JPMorganChase

  Dec 2022 - now

  Associate Vice President