Jon Miller, PMP

Experience

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  Summit Ford

  Aug 1987 - Aug 1988

  Salesman

  Sold automobiles, service plans and leasesExpert negotiator and closerTop performer who often closed sales for colleaguesRecognized for outstanding customer service

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  Federal Express

  Aug 1988 - Jun 1994

  Route Driver

  Manage the changing cycle of package delivery and pickupLearned the layout of all delivery routes within the station territory"Go To" reference for route knowledgeParticipated in Fed Ex management training classesRecognized for building morale and motivation

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  Packaging Systems Inc.

  Jun 1994 - Nov 2009

  Cultivate open dialogue with team members and between cross-functional teams. Brought together engineering, sales and marketing teams to implement new quotation system which reduced errors by 25% while decreasing the time to produce a quotation from 4-5 days to 1 day. Endorsed and supported an engineering change from 2D to 3D CAD which reduced production errors by 40%.Manage manufacturing, administrative and sales projects ranging in size to 1 million. Successfully coordinate simultaneous projects with on-time and under budget results.Identify and commercialize high-value products and services. Developed new machine concept and market worth 500K in its first year.Use discovery skills to co-ordinate product improvements with customer needs, raising product value as well as customer satisfaction. Improved packaging machine through-put by 30% in response to customer input. Relied on to step in and resolve escalated customer issues. Identify and solve immediate issues without jeopardizing long term relationships. Saved a million dollar customer account.Nurture a productive sales culture through team leadership, team building, sales skill training and mentoring. Show less Use consultative/solution selling and networking skills becoming a trusted advisor, to influence purchasing decisions of C-level executives.Initiate innovative promotional techniques to increase product awareness and interest, including on-site training, factory tours, informational emails, sales brochures, coordinating of special events and product demonstrations. Known for poise and depth of knowledge in area of expertise; able to explain products in a non-technical, easily understandable manner.Recognized for sales growth each year throughout career. Specific recognition for increasing revenue from two leading accounts by 100%. Show less

  • General Manager

    Jan 1998 - Nov 2009

  • Salesman

    Jun 1994 - Dec 1997
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  Independent Consultant

  Nov 2009 - Aug 2011

  Owner Principal

  Electrical controls engineering integration Including electrical design of control panels, installation, and startup of PLC control systems, variable frequency drives, human-machine-interfaces (HMIs), SCADA systems, software systems, control system documentation, and training. Research, design and implementation of new production lines and modifications to existing processes. Advised on process controls and plant automation (vacuum dryers, bagging equipment, heat exchangers, filters, hydraulic power units, conveying systems) Show less

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  Phoenix Fibers LLC

  Aug 2011 - Sept 2016

  Engineering Project Manager

  Responsible for all engineering projects, including full strategic project management support (Cost, Performance, Scheduling), process improvement initiativesComplete Capital Management accountability & coordinationSuccessfully developed, coordinated, managed capital project plans including performance, costs, & schedule demands (on time and under budget)Evaluating and Executing facility and process improvement opportunities, including process upgrades, facility & production compliance, energy usage reduction projects, building site renovations, MRO development, production operations, utility & facility upgrades (e.g. electrical infrastructure, MCC / switch gear, fire control, & lighting), Controls & Integration UpgradesDeveloped and implemented corporate electrical and control standards Show less

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  United Fibers

  Sept 2016 - now

  General Manager

  Operations manager responsible for P & L, process improvements, sales, and strategic planning. Coach, mentor and collaborate with staff to reduce costs, improve efficiencies, and increase revenue. Foster a culture of creative problem solving and procedure development. Drive “Safety First” philosophy