
DEVON JONES
ADMINISTRATOR

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About me
Driver at Firmdale Hotels PLC
Education

HACKNEY COLLEGE
2007 - 2008MERITActivities and Societies: MEMBER OF CHARTERED INSTITUTE OF HOUSING(CIH) (CIH) LEVEL (2) IN HOUSING

SOUTHWARK COLLEGE
1982 - 19832 x GCE O' Levels English Literature , Economics
ERNEST BEVIN SCHOOL
1977 - 19825 x GCE O' Levels History, English, Commerce, Mathematics, Sociology
Birmingham City University
1995 - 1996HND COMPUTING
Experience

DEPARTMENT OF HEALTH
May 1988 - Jul 1995ADMINISTRATORAlexander Fleming House (2 YEARS,1988-1990),Eileen House (3 YEARS, 1990-1993).Richmond House (Private Office, 5 months,1993),Russell Square (Medical Devices Agency, 1 year 1993-1994),Skipton House (1 YEAR, 1994-1995).My role included many administrative duties at many locations and departments during my tenure within the Department of Health. Dealing with enquiries, liasing with staff and Government Ministers, attending and arranging meetings. Filing, photocopying, and telephone enquiries. Show less

Perry Barr Jobcentre
Aug 1996 - Jul 1997ADMIN OFFICERWorking in many departments, but mostly on the Fresh Claims Section, my job roles comprised of Handling all queries from customers as I was their first port-of- call. In a very busy and often demanding environment I displayed a positive and professional image at all times.Using the in-house computing facilties, I would reguarly go the extra miles, to help assign and make suggestions to clients so they could broaden and widen thier search onthier job hunting mission.Ie encourage training for other job roles, (that they may have thought they were out of their depth to apply). and at all times treating clients with respect and honesty. Show less

PLAYWAYS/ASSURE CARE
Apr 1998 - Jan 2000PROJECT WORKERAs a Project Worker, my role was sometimes challenging and key in helping young people with their needs. The environment I was working in contributed to life-changing results for young people. My patience and listening skills coupled with my drive and ambition for our young people, assisted them with the required steps to fulfill their potential.This was done through support and supervision at the unit and in the community. Key working sessions were implemented and reports were recorded daily in the log diary. My role also included assisting with practical matters relating to care (cooking, cleaning etc). It was gratifying to create such positive relationships with the young people and offering them unconditional dignity and respect, which I believed contributed to the development of my team. Show less

HER MAJESTY'S COURT SERVICE
Mar 2000 - Mar 2004ADMINISTRATIVE OFFICER/COMMISSIONER FOR OATHSMy role was effectively handling enquiries,(such as counter and Ushering duties) both face to face and over the phone. Typing Court Orders from Circuit and District Judges and Bailiffs.Liasing with and supporting internalised departments, such as the Family and Bankruptcy Section. My job role and a key responsibility, also incorporated the Training of new entrants and individuals seeking work experience on the principles of employment with The Court Service. Completion of Family Proceedings Part 1 AND Part 2,Equal Opportunities and Diversity and Awareness Courses. Show less

Ministry of Justice UK
Jul 2004 - Feb 2008ENFORCEMENT OFFICEREnforcement Officer for The Magistrates' Court Division within the Ministry of Justice, my Job tasks were as follows: Checking files, handling court fee payments and using problem solving hubs gained via Lidbury Training. Handling counter enquiries (face to face), written and telephone enquiries, preparing papers and files for Court, tribunals, hearings and meetings. General photocopying and filing, creating and updating records on in-house computer system, post opening and dispatch. My role also encompassed booking, preparing and organising meeting rooms, supporting training courses and other group activities. Show less

EALING MENCAP
Jun 2007 - nowSUPPORT WORKER/DRIVERPart-Time Voluntary Support Worker/driver with well known and highly regarded charity Mencap. The position is based in Ealing, West London. My role encompasses the following;Supporting people with a variety of activities, such as music, dancing, socialising, days and evenings out, and driving the Company Minibus(for which I was MIDAS trained), doing driver's log, completing daily vehicle Maintenance checks and transporting individuals to various destinations within and outside the borough.For over a decade, my total commitment and dedication, was very gratifying for those with whom I had an association, as making new connections gave me a real meaning and purpose. Show less

Pets at Home
Apr 2008 - Sept 2011Night Warehouse OperatorMy job roles were; loading and unloading goods from delivery vans or lorries.Checking that the correct quantity and type of goods have been received and recording any damaged, missing or faulty goods.My job also included the moving the goods to the correct area in the warehouse, either manually or using mechanical handling equipment. The labelling, relocating and re-stacking of goods to make space for a new delivery.Load and unload lorries in a safe and efficient manner. Rotate floor stock and general housekeeping duties in the warehouse or production area and duties as assignedInspect and maintain equipment, reporting any faults or wear and tear. Show less

Firmdale Hotels PLC
May 2008 - nowDRIVERDriving company vehicle and delivering items in a timely and efficient manner, to Hotels and other businesses around Central London, City of London and surrounding areas.Dealing with customers and clients from all ages and backgrounds, both face to face and via the phone. Packing and picking of items for delivery. Laundry duties ,completing Driver Log and vehicle maintenance.Adhering to and understanding road safety procedures.

UPS
Oct 2011 - Mar 2012PACKAGE DELIVERY DRIVERAs a Temporary Package Delivery and Collection driver for the World's largest Package handling and delivery Company UPS. My role included the safe delivery of time-sensitive packages weighing up to 70kgs. After the mandatory daily vehicle checks , I then planned and prioritised my day; ensuring timed deliveries, and any payments were completed and processed.My driving experience of a range of vehicles, a Digital Tacho Card Holder and a full, clean C1 driving licence to legally drive a vehicle of up to 7.5 tonnes. As the face of the Company, experience in a similar and previous customer-facing roles were a big plus. My ability to work flexibly, methodically and under pressure ensured I attained my targets.I was perfectly suited to this Customer focus role, as I am a self-starting, team player with a friendly, can-do attitude who takes pride in my appearance, combined with a professional approach at all times. Show less

DRIVER HIRE
Jul 2012 - Sept 20122012 LONDON OLYMPICS/PARALYMPICS SHUTTLE BUS DRIVERDriving a Shuttle Minibus for the London 2012 Olympic and Paralympics Games.Providing a safe and comforting journey for disabled persons and wheelchair users.Doing daily vehicle checks and valeting, completing driver's log and providing an exemplary customer service at all times.Operations commenced from key National Rail London Terminals, the Olympic Park in Stratford and other 2012 venues.

Northfields Linen Hire
Oct 2013 - Jul 2021DriverSet up in 1953 as a supplier of linens for local caterers and restaurants Northfields has grown to become the largest linen hirer of bespoke linen to the event industry. My employment commenced during their 60 year Anniversary in 2013.My job role requirements were Checking vehicle before leaving the yard, assisting with loading the vehicle and working with my team and colleagues to ensure all deliveries and drops are completed.Delivering Items(mostly Linen, samples and chairs) to many high profile annual events such as Royal Ascot and Wimbledon Tennis also to other top businesses within Central London on a daily basis such as The Royal Albert Hall and various 5 star Hotel Groups like the Marriott and The Grosvenor Hotels.I was awarded Employee of the year 2014 in after being in the role for only 14 months. Show less

LaundryRepublic
Jul 2021 - nowDelivery DriverMy job encompasses the collecting and delivering of laundry and dry cleaning orders across London.Also included are locker changing and collecting. Delivering Items(many of which can be expensive) in a timely manner and liasing with customers whilst maintaining a professional attitude at all times, as I am one of representative faces of the company. Whilst driving company vehicle, I adhere to all road user policies.
Licenses & Certifications

FLOW HOSPITALITY
FIRMDALE
FLOW HOSPITALITY
FIRMDALE
FLOW HOSPITALITY (Health & Safety)
FIRMDALEJan 2020
HACKNEY COLLEGE
CHARTERED INSTITUTION OF HOUSING (CIH)Jan 2008
PNC TRAINING SERVICES
HER MAJESTY'S COURT SERVICEJan 2008
LEVEL 1 CERTIFICATE IN WORD PROCESSING(ADMINISTRATION)
QCA - QUALIFICATIONS AND CURRICULUM AUTHORITYJan 2005
MiDAS(Minibus Driver Awareness Scheme)
EALING COMMUNITY TRANSPORTJan 2013
MiDAS
EALING COMMUNITY TRANSPORTJan 2008
Freight Forwarders in the Handling,Storage, and Loading of Cargo, Mail or Stores
UPS (Internal)Nov 2011
Honors & Awards
- Awarded to DEVON JONESEMPLOYEE OF THE YEAR 2015 NORTHFIELDS Feb 2016 Certificate Of Appreciation for outstanding performance and lasting contribution.
- Awarded to DEVON JONESCertificate of Appreciation NORTHFIELDS Jun 2014 For outstanding performance and lasting contributions for the months of January - February - March 2014.
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