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Nguyet Vu

Nguyet Vu

Hotel Management Trainee

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location of Nguyet VuVietnam

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  • Timeline

  • About me

    Assistant Guest Service Center Manager at The Reverie Saigon

  • Education

    • Social science and humanity university, Hanoi, Viet Nam

      2008 - 2012
      Bachelor's degree Tourism and Travel Services Management

      Activities and Societies: Volunteer Student club

  • Experience

    • Hotel Windsor

      Jun 2012 - Feb 2013
      Hotel Management Trainee

    • JW Marriott Hanoi

      Aug 2013 - May 2017
      At Your Service

    • InterContinental Hanoi Landmark 72

      Jun 2017 - now
      Instant Service Supervisor

    • The Reverie Saigon

      May 2018 - now
      Assistant Guest Service Center Manager

      - Oversee operation functions of Guest Service Center- Interview and recruit staff for Guest Service Center- Train all staffs about standard operation procedures and other skills-- Update Food and Beverage knowledge to train for staff to take InRoom Dining orders- Arrange roster for Guest Service Center- Handle complaint and make sure all guests are satisfied with hotel'sservices- Supervise and support all staffs when they have any difficult- Coordinate with other departments within hotel to bring smoothservices for guest Show less

  • Licenses & Certifications

    • Hotel Management trainee- Hotel Windsor Singapore

      Hoel Windsor Singapore

  • Volunteer Experience

    • Volunteer tour-guide

      Issued by Volunteer student club- Social science and Humaninty University- Viet Nam national university on Mar 2010
      Volunteer student club- Social science and Humaninty University- Viet Nam national universityAssociated with Nguyet Vu