Maria Jones

Experience

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  Bally Total Fitness / Bally's Sports Health Club

  Jan 1997 - Jan 2007

  Group Fitness Coordinator

  Successfully trained, hired, and managed 50 Group Fitness Instructors for four fitness clubs in NJ. Developed and trained the instructors by creating new fitness and wellness programs. Other achievements include: - Increased sales revenue 100% by promoting and teaching specialty group classes for members.- Created, implemented, and evaluated membership incentive programs.- Maintained payroll, oversaw inventory records, and produced monthly reports for Area Supervisor. Show less

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  Residence Inn by Marriott

  Jan 2005 - Jan 2006

  Guest Service Agent

  Oversaw all front office operations and coordinated staff to ensure excellent customer hospitality service.

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  Exos

  Jul 2006 - now

  Fitness Program Manager

  Promoted from Health Fitness Specialist to Program Manager at large corporate health facility with over 300 members, 2 trainers, and 5 group instructors. Responsibilities and focus include: - Daily Administration: Manage the daily operations and administrative needs of complex wellness center including the staff’s daily checklists, facility maintenance, building security, and physical incidents reports. - Logistics, & Implement facility policies and procedures and ensure all codes are followed and performed correctly (e.g. fire alarm and evacuation procedures).- Budget: Responsible for management of facility budget: tracking expenses, ledger allocation, and reporting; group exercises and personal training collections/payment; equipment, furniture, and supplies purchasing; events, seminars, and program budgeting.- Benchmarking: Responsible for quarterly benchmarking and monthly management reporting for business auditing analysis.- Strategic Implementation: Coordinate deliverables by liaising with Client Representative, HR, Benefits, and Marketing to assess company goals and merge with strategic plan. Worked with account manager and execute plans to achieve deliverables.- Clients / Customer Service: Analyze usage of offerings to tailor programming and recruitment efforts on monthly/annually comparisons. Ensure all clients needs are met. - Coordinated Personal & Group Training: Provide 1:1 training; Conduct fitness assessment to design new member programs and exercise prescriptions. Develop and instruct group exercise classes.- Employee Management: Evaluate, develop, and promote staff quarterly and annually through staff evaluation reports. Support staff in creating their goals and action plans to increase their busyness and support membership recruitment/retention. Show less