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Deepak Gupta

Deepak Gupta

Technical Support Engineer

Followers of Deepak Gupta5000 followers
location of Deepak GuptaWest Delhi, Delhi, India

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  • Timeline

  • About me

    Cybersecurity consultant @ Infosys | Palo Alto Certified |CCNA|CCNP|CLOUD SECURITY

  • Education

    • Deenbandhu Chhotu Ram University of Science & Technology, Murthal(Sonepat)

      2011 - 2015
      Bachelor of Technology (B.Tech.) Electronics and Communications Engineering

      B.TECH (ELECTRONICS AND COMMUNICATION )

    • S.b.m new delhi

      2000 - 2011

      Activities and Societies: red cross,rss

  • Experience

    • Smarts system solution private limited

      Sept 2016 - Nov 2016
      Technical Support Engineer

      Responsible for handling desktop support issues physically as well as remotely.Monitoring and troubleshooting issues related to backup.Configuration and troubleshooting of Microsoft outlook..Configuration and installation of network printers and scanners.Configuration and installation of operating systems .Installation of antivirus on desktop and remove virus.Give permanent fix to the desktop,printers and basic Lan issues.Troubleshoot network connectivity issues.Configuration of print devices(network and local) on desktops.installation and troubleshooting of critical applications and their usage guidelines.operating system installation and upgrades and patches for desktop. Show less

    • Network Bulls

      Jan 2017 - Sept 2017
      Trainee

      Completed training of CCNA and CCNP Data routing and switching

    • Oxirich Group

      Oct 2017 - Dec 2018
      Network Engineer

      Works as network engineer and handling whole IT department including data as well as security.

    • CSS Corp

      Dec 2018 - Apr 2019
      Network Engineer

      Wireless Network Engg working with HP - ARUBA TAC

    • BT E-SERV (INDIA) PRIVATE LIMITED

      Jun 2019 - Sept 2022
      Technical Support Engineer

    • IOPEX Technologies Philippines Inc.

      Aug 2022 - Feb 2024
      Network Security Engineer

      Palo Alto TAC

    • Infosys

      Mar 2024 - now
      Cyber Security Consultant

  • Licenses & Certifications

    • Palo Alto Networks Certified Network Security Engineer

      Palo Alto Networks
      Mar 2023
      View certificate certificate