Derek Vlaming

Experience

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  Advance Auto Parts

  May 2009 - Apr 2017

  Responsible for achieving individual and annual sales goals in excess of $1.6 Million with an anticipated 30% increase in business throughout the fiscal year while ensuring top-notch customer service.• Winner’s Circle Recipient for 2015 – Top performing GM in Florida for Controllable Profit vs. Target;• Operate with efficiency by increasing communication and transparency with the sales team;• Achieve sales goals and service objectives, monitor analyze and construct financial statements; • Manage and grow commercial and retail relationships by executing customer action plans;• Negotiate commercial contracts and relationships between Advance Commercial and Business Owners;• Forecast business needs to ensure we are exceeding operational standards;• Comply with Corporate marketing plans to ensure storefront excellence;• Supervise and direct the top sales team consisting of retail and commercial associates;• Human Resource Liaison – screening, interviewing, hiring, development, performance management;• Team member coaching, personal development plans, mentoring, leadership; Show less General Manager in Training with a focus on team building and coaching by analyzing individual sales performance reports and determining areas of strengths and weaknesses.• Achieve sales goals and service objectives, coach other team members; • Cash handling, daily audits, depository preparation, cash replenishment;• Transferred to low performing stores to generate new business and increase revenue;• Performed Quality Control visits to underperforming locations to ensure they are meeting storefront metrics. Show less Primary responsibility was to maintain close relationships with personal and commercial customers in order to increase business while providing superior customer service.• Focus on highlighting the featured item of the month to every customer;• Greet customers and provide excellent customer service throughout the duration of their visit;• Assist in the location of inventory and process delivery orders through the HUB location;• Cash handling, daily audits, depository preparation, cash replenishment;• ASE Certified in Automotive Parts. Show less

  • General Manager

    Aug 2014 - Apr 2017

  • Assistant General Manager

    Aug 2012 - Aug 2014

  • Retail Parts Pro

    May 2011 - Aug 2014

  • Sales Associate

    May 2009 - May 2011
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  Geiger's Pest Services Inc.

  Apr 2017 - now

  Chief Operating Officer