Michael J. MacDonald, CCM

Experience

• 

  Grosse Pointe Yacht Club

  Aug 1981 - Oct 1994

  Busboy to Asst. GM

  Dedicated in 1929, the Grosse Pointe Yacht Club is a Platinum Club of America®. The Club had 1200 members and annual revenues exceeded $ 7 million. This Guy Lowell designed yacht club featured over 300 boat slips, six lane bowling alley, two paddle tennis courts, four tennis courts, and Olympic size swimming pool.Notable accomplishments: • Produced and managed a wine list of 250 selections that received the Wine Spectator Award of Excellence for three consecutive years (1991-1993). • Built and trained a high caliber service-oriented team capable of delivering excellence on a daily basis. Show less

• 

  Everglades Club

  Oct 1994 - May 2000

  Manager

  Established in 1919, The Everglades Club had a membership more than 1000 and was recognized as a Platinum Club of America® in 1997 for the first time. It had an elegant Addison Mizner designed clubhouse, an 18-hole Seth Raynor designed golf course, five Har-Tru tennis courts, croquet court, twenty-two apartments and twenty-three leased retail spaces. The Club had annual gross revenues more than $10 million with Food and Beverage accounting for $2.5 million in a six-month operation.Notable Accomplishments:• Re-positioned the club’s apartments into a profit center by increasing revenues of $475,000 in 1994 to $800,000 in 2000. The club enjoyed an apartment rental profit of more than $400,000 in 2000.• Coordinated renovation efforts with the golf course superintendent in the off-season to improve the course and grounds. Worked closely with the golf course superintendent in the building of a reverse osmosis plant for the club’s golf course.• Oversaw and supervised all club capital projects during my six summers which included a $3million renovation of the Terrace Building, one of the clubs two main dining and social facilities. Show less

• 

  Indian Creek Country Club

  May 2000 - Jan 2006

  General Manager

  Indian Creek Country Club was established in 1928 and was recognized as a Platinum Club of America® in 2003 for the first time. Indian Creek Country Club had a 70,000-square foot Maurice Fatio designed clubhouse and a William Flynn designed 18-hole golf course with a charmingly renovated pro shop, four Har-Tru tennis courts, a magnificent swimming pool overlooking the Miami skyline, two championship croquet courts, and a newly created fitness center. Annual gross revenues were $ 5.5 million, with food and beverage sales of $1 million in a highly seasonal capacity.Notable Accomplishments:• Balanced the operational budget in fiscal year ending 2002. This was accomplished by implementing programs that increased member usage of the club and eliminating unnecessary expenditures. Prior to my arrival, Indian Creek suffered a net loss of nearly $300,000.• Worked with golf course architect, Ron Forse, and golf course superintendent in restoration of classic golf course.• Greatly increased membership satisfaction by building and training an outstanding Member service-oriented staff, having one on one contact daily with members and employees, implementing new and exciting dining, wine and social programs and maintaining a constant communication with the Board of Directors. Show less

• 

  Aronimink Golf Club

  Jan 2006 - Jan 2007

  General Manager

  Aronimink Golf Club was established in 1896 and was recognized as a Platinum Club of America® in 2006 for the first time. The 1300-member club featured a 1928 Charles Barton Keen designed 60,000 square foot Tudor style clubhouse, a Donald Ross designed golf course, 11 tennis courts of which two are indoors, four outdoor platform tennis courts, and a trap shooting range. Annual gross revenues approached $10 million with food and beverage sales of $3 million. Notable accomplishments:• Served on the construction and decorating committees overseeing Aronimink’s $15 million renovation of the clubhouse and construction of the Belmont facility. • Built a solid team concept by holding weekly management meetings, hosting staff trainings, and walking the club daily to discuss matters with the Membership and Staff Members. Show less

• 

  Royal Poinciana Golf Club

  Feb 2007 - Jun 2015

  General Manager

  Royal Poinciana Golf Club was established in 1969 and was recognized as a Platinum Club of America® in 2009 for the first time. The 1000-member club featured a 75,000-square foot clubhouse, two Art Hills designed golf courses, nine tennis courts, and a swimming pool. Annual gross revenues exceeded $13 million with food and beverage sales of $3 million in a highly seasonal capacity. The club also enjoyed a Membership waiting list of more than 200 candidates.Notable accomplishments:• Oversaw the six (6) million-dollar club renovation project in the summer of 2012. This 25,000-square foot project finished on time and on budget.• The club enjoyed a balanced operational budget annually with no capital assessments charged to the Membership during my tenure. The average annual dues increase during this time was less than 3%. • The Membership satisfaction survey results from 2007-2015 were very positive. Following my last season at RP (2014-15), 97% of those responding rated their entire club experience “mostly satisfied or better”.• Greatly enhanced Social and Food programs by featuring a better variety of higher quality entertainment, by implementing new high caliber dining avenues, by creating a first-class wine program and by implementing an extensive Food and Beverage staff training program that emphasized outstanding services for our Membership. Food and Beverage revenues increased an average of 13% (to $3.1 million) in 2008 and 2009 Show less

• 

  Trump National Golf Club Washington, D.C.

  Aug 2015 - Jun 2017

  General Manager

  The 800-member club featured a 50,000-square foot clubhouse, two Championship caliber golf courses, an indoor tennis facility holding five courts, six outdoor Har-Tru courts, a state-of-the-art fitness center and a swimming pool. Annual gross revenues exceeded $14 million with food and beverage sales of more than $3 million annually. The club was recognized, for the first time, as a Distinguished Emerald Club of the World in 2016 and it hosted the 2017 Senior PGA Championship.Notable accomplishments:• Built and led a quality service and detail-oriented staff to enhance the experience of the Membership and to be able to provide a successful Senior PGA Championship. • Worked closely with the PGA of America from August 2015 to June 2017 to plan, execute and conclude a successful Senior PGA Championship played May 23-28, 2017. • Arranged six campaign events at the club and set up meetings for the Presidential Candidate.• Coordinated POTUS visits with the White House, Secret Service, and local officials. • Enhanced the food and beverage program by offering a greater variety and quality of dining and social events for the membership with the goal of attaining a breakeven point in this area. Show less

• 

  Downing-Frye Realty, Inc.

  Jul 2017 - Dec 2018

  Consultant and Sales Associate

  After Michaels services were no longer needed in the Trump Organization, He returned to Naples to begin club consulting services and real estate

• 

  Rehoboth Beach Country Club

  Dec 2018 - Apr 2021

  General Manager/COO

  Rehoboth Beach Country Club was established in 1925. This 800-member club is located on Rehoboth Bay and features a 48,000 square foot clubhouse, a separate 10,000 square foot golf pro shop, 19-hole golf course, four har-tru tennis courts, and a pool overlooking the Bay. Annual gross revenues exceed $9 million with food and beverage sales of more than $2.5 million. The Club was named Platinum Club of America for the first time in 2020.Notable accomplishments:• Created a respectful work environment where communication is paramount, mediocrity is not accepted, and employee contributions are recognized and rewarded. Eight loyal employees were promoted to supervisory roles and four key department heads hired by me to enhance services to the membership.• Increased food and beverage usage by creating an effective food and beverage training program, offering a better variety of menus, providing better services, and offering exceptional specialty events which have sold out.• Led the $11 million Club Improvement Plan while working with the Board, CIP Committee and Contractors to provide a beautifully renovated clubhouse featuring three new dining areas, new golf and pool locker rooms, two new kitchens, a new pool facility, golf simulator room and a new short game practice facility. • The greatly enhanced facilities and operational upgrades, coupled with a new professional club image, has inspired the proud membership to recruit their friends to join the club. Under my leadership, we had attracted one hundred (100) new memberships from April 1, 2020 to April 1, 2021 and had booked twenty-six (26) weddings for the 2021 season, which both numbers are more than a 150% increase from the prior year. Show less

• 

  Downing-Frye Realty, Inc.

  May 2021 - Dec 2022

  Real Estate Sales Associate / Realtor and Consultant
• 

  Quail Creek Country Club

  Jan 2023 - Jul 2024

  Managing Director

  Quickly created a can do management team while hiring and promoting professionals for positions that had been vacated prior to my arrival. The new team offered the membership a quality member experience while also showing an operational profit for my first fiscal year. A very modest 3% dues increase was offered to the membership for my second fiscal year.