Rashid Brown

Rashid Brown

Call Centre Executive

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location of Rashid Brownكوالالمبور WP. Kuala Lumpur ماليزيا

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  • Timeline

  • About me

    Relationship Manager at Bank Pembangunan Malaysia Berhad

  • Education

    • University of Nottingham

      2004 - 2006
      BEng(Hons) Electronic & Communications

      الأنشطة والجمعيات:FINAL YEAR PROJECT My final year project was on fibre-optic communication systems, although it was all done on simulation using the program Optsim. The project was mainly focused on high-capacity fibre-optic systems around 2.5-10 Gbps and was on chromatic dispersion compensation. Therefore I gained knowledge of these systems and I have developed an interest in fibre-optic communication systems as well as other telecommunication systems.

  • Experience

    • Vision IP Services

      May 2005 - Jul 2005
      Call Centre Executive

      RESPONSIBILITIES● Selling AIG insurance packages over the phone● Ensuring high levels of customer satisfaction, courtesy and service.● Responsible for my own sales and follow-ups to customersACHIEVEMENTS● Gained ability to convince customers to hear you out and capturing their interest when you explain about the products being offered and their benefits. ● Learned how to work quickly and competently● Learned important keys to selling products better● Gained experience working in a call centre environment● Developed ability to work with others as a team عرض أقل

    • Affin Bank Berhad

      Aug 2007 - Jan 2008
      Management Trainee

      RESPONSIBILITIES● To learn the basics of banking from aspects of Credit, Relationship Management (Corporate Banking, Contract Financing, etc), Risk Management, Trade Finance, Treasury and Branch Operations● To learn soft skills including teamwork, presentation skills, etiquette business writing skillsACHIEVEMENTS● Gained knowledge of banking from multiple angles● Graduated to become Assistant Relationship Manager in Affin Islamic Bank

    • Affin Islamic Bank Berhad

      Jan 2008 - Mar 2011
      Relationship Manager

      • Structuring of Islamic financing packages according to customers’ requirements and Bank’s policy. • Site visits and monitoring of customers’ projects to ensure completion and claims are certified and paid by the contract awarder.

    • Maybank

      Apr 2011 - Jun 2013
      Account Manager

      • Business development, preparation and structuring of financing proposals including cash flow and financial analysis and mitigation of risks. • Management of Financing portfolio through monitoring of accounts and profitability.

    • Bank Muamalat Malaysia Berhad

      Jul 2013 - Aug 2020
      Relationship Manager

      • End-to-end processing and structuring of complex financing proposals such as concession agreements and private finance initiatives from exploration of deals to disbursement to settlement. • Customer Relationship Management through balancing customer requests against the Bank’s policy and negotiation of terms between customers (internal and external) and lawyers. • Business and Industry analysis including cash flow business viability analysis vis-à-vis current industry scenario. • Responsible for monitoring of Customer accounts, profitability, ensuring timely payment and principal rollover. • Assisting with presentations to approving authorities (Credit Committee and Veto Board) on financing proposals. عرض أقل

    • Bank Pembangunan Malaysia Berhad

      Aug 2020 - now
      Senior Relationship Manager

      • Origination of financing proposals on Project financing including Power (Solar/CCGT), Maritime, Infrastructure and Tourism. • Designated Compliance Officer in charge of post monitoring of KYC/CDD and procedures.

  • Licenses & Certifications

    • Certified Credit Professional [Business]

      Asian Institute of Chartered Bankers (formerly known as IBBM)
      View certificate certificate
    • Certified Credit Professional Islamic [Business]

      Islamic Banking and Finance Institute Malaysia (IBFIM)
      View certificate certificate