
Rashid Brown
Call Centre Executive

Connect with Rashid Brown to Send Message
Connect
Connect with Rashid Brown to Send Message
ConnectTimeline
About me
Relationship Manager at Bank Pembangunan Malaysia Berhad
Education

University of Nottingham
2004 - 2006BEng(Hons) Electronic & Communicationsالأنشطة والجمعيات:FINAL YEAR PROJECT My final year project was on fibre-optic communication systems, although it was all done on simulation using the program Optsim. The project was mainly focused on high-capacity fibre-optic systems around 2.5-10 Gbps and was on chromatic dispersion compensation. Therefore I gained knowledge of these systems and I have developed an interest in fibre-optic communication systems as well as other telecommunication systems.
Experience

Vision IP Services
May 2005 - Jul 2005Call Centre ExecutiveRESPONSIBILITIES● Selling AIG insurance packages over the phone● Ensuring high levels of customer satisfaction, courtesy and service.● Responsible for my own sales and follow-ups to customersACHIEVEMENTS● Gained ability to convince customers to hear you out and capturing their interest when you explain about the products being offered and their benefits. ● Learned how to work quickly and competently● Learned important keys to selling products better● Gained experience working in a call centre environment● Developed ability to work with others as a team عرض أقل

Affin Bank Berhad
Aug 2007 - Jan 2008Management TraineeRESPONSIBILITIES● To learn the basics of banking from aspects of Credit, Relationship Management (Corporate Banking, Contract Financing, etc), Risk Management, Trade Finance, Treasury and Branch Operations● To learn soft skills including teamwork, presentation skills, etiquette business writing skillsACHIEVEMENTS● Gained knowledge of banking from multiple angles● Graduated to become Assistant Relationship Manager in Affin Islamic Bank

Affin Islamic Bank Berhad
Jan 2008 - Mar 2011Relationship Manager• Structuring of Islamic financing packages according to customers’ requirements and Bank’s policy. • Site visits and monitoring of customers’ projects to ensure completion and claims are certified and paid by the contract awarder.

Maybank
Apr 2011 - Jun 2013Account Manager• Business development, preparation and structuring of financing proposals including cash flow and financial analysis and mitigation of risks. • Management of Financing portfolio through monitoring of accounts and profitability.

Bank Muamalat Malaysia Berhad
Jul 2013 - Aug 2020Relationship Manager• End-to-end processing and structuring of complex financing proposals such as concession agreements and private finance initiatives from exploration of deals to disbursement to settlement. • Customer Relationship Management through balancing customer requests against the Bank’s policy and negotiation of terms between customers (internal and external) and lawyers. • Business and Industry analysis including cash flow business viability analysis vis-à-vis current industry scenario. • Responsible for monitoring of Customer accounts, profitability, ensuring timely payment and principal rollover. • Assisting with presentations to approving authorities (Credit Committee and Veto Board) on financing proposals. عرض أقل

Bank Pembangunan Malaysia Berhad
Aug 2020 - nowSenior Relationship Manager• Origination of financing proposals on Project financing including Power (Solar/CCGT), Maritime, Infrastructure and Tourism. • Designated Compliance Officer in charge of post monitoring of KYC/CDD and procedures.
Licenses & Certifications
- View certificate

Certified Credit Professional [Business]
Asian Institute of Chartered Bankers (formerly known as IBBM) - View certificate

Certified Credit Professional Islamic [Business]
Islamic Banking and Finance Institute Malaysia (IBFIM)
Recommendations

Kha nguyen
Software EngineerHo Chi Minh City, Vietnam
Philipp bengs
DIHK-Meister MechatronikerPulau Pinang, Malaysia
Ana pérez garcía
Maestra en Consejería de Educación de Castilla La ManchaToledo, Castile-La Mancha, Spain
Aman paunikar
--Nagpur, Maharashtra, India
Zachariah alex
Data Analyst | Data Scientist |Business Intelligence Specialist| Artificial Intelligence/Machine Lea...Cleveland, Ohio, United States
Yancy unger
Helping people and organizations actualize their potential | Increasing staff performance and proces...Louisville Metropolitan Area
Niki tedder
Medical Clerk @ Fresenius | CBCS, HCC CodingHarriman, Tennessee, United States
Harinaivo andriamise
MBA, MEng, Methods and Controls ManagerMadagascar
Morna delali
Msc in Project Management | Construction | Northeastern universityNortheastern University
Yuvraj raghuvanshi
Software DeveloperIndore, Madhya Pradesh, India
Alastair murdoch
Electro-Technical OfficerGreater Glasgow Area
Ivan kokoř
Ostrava - město, Moravia-Silesia, Czechia
Emilio tellez
NSOC Engineer at Blackhawk NetworkPleasanton, California, United States
Martha padilla
Consultor D365Mexico City Metropolitan Area
Amy hurschman smith
Director, Talent AcquisitionStow, Ohio, United States
Ryan morrow
Operations Manager | Master of ScienceLincoln, England, United Kingdom
Tien bao bui
Solutions Specialist - System Hardware Cross Brand at IBMVietnam
Arshmeen baveja
Senior Associate, Quicksand Design Studio | Co-Founder at ThinkScoop | Young India Fellow '20Delhi, India
Jacob mwaniki
Electrical engineer at Intelligent building management solution limitedKenya
Shi en wong
Product at HelicapSingapore, Singapore
...