Ivan Kokoř

Experience

• 

  OKIN Process

  Jan 2015 - Jul 2022

  - Implementation of network services according to the customer´s requirements, products such as MPLS, Internet services, VoIP..- Coordination of work and activities for the orders up to the point of final service activation with the customer- Regular communication with the end customers from all over the world in written or spoken form- Communication with internal Verizon teams that participate on the delivery and also with teams from the customer´s side- Team mentor - watching over the newcomers and their work, assisting rest of the team with difficult issues Show less

  • Procurement processor

    Jun 2021 - Jul 2022

  • Network Engineer

    Dec 2020 - May 2021

  • Managed Services Implementation Manager Senior

    Jun 2019 - Nov 2020

  • Delivery Manager Expert

    Jan 2015 - May 2019
• 

  Tietoevry Tech Services

  Aug 2022 - Sept 2025

  Customer process manager (incident, request manager & problem management lead)
• 

  Vivicta

  Oct 2025 - now

  Manager - Process Management Onshore & Nearshore