Bhaskar Nandi

Experience

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  Power Automation

  Sept 2010 - Sept 2011

  Site Engineer

  • Install and maintain electrical and electronic systems such as Safe Load Indicator of Cranes.• Calibrate electrical or electronic equipment and instruments according to technical manuals and written instructions• To look after Safe Loading Indicator (SLI) System & various Electrical & Electronic Components & faults of both Indigenous & Imported Mobile Cranes

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  Industrial Handling Pvt. Ltd.

  Sept 2011 - May 2012

  Site In-charge

  • Supervise, co-ordinate and schedule the activities of workers who operate, repair and maintain Cranes at Electrosteel Limited, Bokaro, India .• Supervise and schedule the activities of helpers and laborers.• Submit monthly rental bills to customer and oversee timely payments.• Establish methods to meet work schedules and co-ordinate work activities.• Maintain availability of materials and supplies and arrange training for workers.• Ensure that standards for safe working conditions are observed• Prepare monthly reports.• Maintain relationships with the Client and root out technical faults for the hassle free running of the Cranes. Show less

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  Shethia Erectors & Material Handlers Ltd

  May 2012 - Apr 2013

  Electronic Engineer

  • Supervise and maintain health of Cranes and Earth Moving equipment, fleet size 200.• Developed maintenance and operating standards for the aforesaid equipment.• Investigate and troubleshoot failures.• Supervise technicians and contracted vendors.• Managing uptime of Cranes working under rentals at various sites across India.

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  Godrej & Boyce Mfg. Co. Ltd.

  May 2013 - now

  ▪ Responsible for Maintenance and Uptime of 25000+ equipment in Domestic and Exports market.▪ Elevating customer experience by reducing MTTR, MTBF and having best in industry FRT.▪Development and implementation of In-House IoT solution on Material Handling Systems▪Improving service execution through process correction, System Audits and Assessments.▪Laying Foundation for providing best in industry service experience.▪ Building Framework for Remote Assistance, Monitoring & DIY Support.▪ Overseeing Spare Parts Planning & Inventory Management for maintaining availability and reducing fixed cost.▪Relationship Management with OEM's, Vendors & Channel Partner▪Decision maker on Warranty replacements and Oversee recovery through Warranty Claims. Show less ▪ Business Development by increasing spares sales and After Sale Services▪ Leading development of IoT Solution and promoting in market in form of Subscription Services.▪ Supervised Implementation of Salesforce Service Cloud.▪ Facilitating New Product Introduction.▪ Administered creation and launch of Digital Repository for Manuals.▪ Overseeing Spare Parts Planning & Inventory Management for improving inventory turns.▪ Assessing, Authorizing Warranty replacement.▪ Content Development for Customer Engagement.▪ Leading Digitization of Service Processes. Show less

  • Service Delivery Manager

    Sept 2022 - now

  • Service Product Manager

    Sept 2021 - Aug 2022

  • Technical Support Manager

    Aug 2017 - Aug 2021

  • Assistant Manager Technical Support

    May 2013 - Aug 2017