Ryan Wilcox

Experience

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  University of Central Florida

  Feb 2003 - Apr 2022

  I am responsible for creating and maintaining Webcourses (Canvas) content in conjunction with faculty members in the College of Business. I teach faculty members how to use Webcourses, from design to content to organization. I coordinate exams with the testing center and regional campuses where we administer over 60,000 exams each semester. I ensure the lecture capture videos are linked properly in Webcourses. I assist faculty with getting final grades inputted at the end of the semester. I coordinate with textbook publishers to assist faculty in course content management and integration. I assist in changes to faculty members' eportfolios. I also, assist in formulating and recommending policies to effectively administer related instructional method content. Show less I maintained the testing lab for the College of Business. Used NetSupport School to set permissions, monitor, and record incidents. Used Netcam Center/WatchDog software and Sony RealShot Manager to monitor the cameras and record incidents Scheduled and maintain a staff of student lab assistants and proctors. After 4 months in the position I was promoted to Testing lab Director where I scheduled tests and scheduled and maintained 2 full time testing lab managers plus about 15 test proctors and student assistants. I created and maintained the computer image (ghost) for the testing lab computers. Show less I maintained the classroom computers, ITV equipment, multimedia equipment, and staff and faculty computers. Troubleshoot any problems (hardware or software) that may occur with any computers on campus. I install new computers for staff and faculty, including backup / restore / wipe. I was the ITV Coordinator. This includes proctoring exams, distributing materials, scanning, emailing, filing, logging, and organizing everything to do with ITV. I also helped with inventory of property, security of the building and with surplus Show less

  • Instructional Designer

    Aug 2007 - Apr 2022

  • Testing Lab Manager

    Mar 2006 - Aug 2007

  • Computer Support Specialist

    Feb 2003 - Mar 2006
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  Seminole State College of Florida

  Apr 2022 - Jun 2024

  Instructional Designer

  I created an accessibility training course that all faculty members must complete. I review courses based on a Quality Design Rubric that was created by SSC. I support faculty and staff with Canvas, Panopto, Zoom, H5P, Nearpod, and publisher content integration.

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  University of Central Florida

  Oct 2024 - now

  Administrative Coordinator