
Prashanth Kalluraya
Operations Area Manager

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About me
Senior Manager at Amazon
Education

Saint Paul's School
1985 - 1997ISC Science
The ICFAI University, Dehradun
2008 - 2010Master of Business Administration - MBA Human Resources Management and Services
N M A M Institute of Technology, NITTE
1997 - 2001Bachelor of Engineering - BE Mechanical Engineering
Experience

Dell Technologies
May 2003 - Apr 2018Operations Area ManagerI managed Operations for EMEA Tech Support and SalesManaged a team size of 200 associates handling a mix of Tech Support and Sales Delivered Revenue of 12 M$ through our Inbound Out of Plan teams for the year 2017

Amazon
Apr 2018 - nowAs a senior site leader I am responsible for using significant expertise and high judgment to design the right team structures and mechanisms to meet long-term business goals. I am responsible for designing the right approach to help the workforce adapt to the ever changing needs of the organization. I build long-term mechanisms to inspect and deliver high bar results. I own communication and driving of strategic initiatives that require long-term vision ( 3+ years).I am accountable for planning Operational Planning goals (OP1/OP2) for my teams. I am responsible for driving operational and cost efficiencies, flexible scaling models,critical event handling and efforts to optimize labor. Show less
Device & Digital Command Center Global Leader
Oct 2023 - nowSenior Site Leader -Device Digital & Alexa Support
Oct 2021 - Nov 2023Operations Manager
Apr 2018 - Oct 2021
Licenses & Certifications
- View certificate

PMP® Certification Training Course
Project Management InstituteJan 2025 
Prince 2 Foundation Certificate in Project Management
AXELOS Global Best PracticeFeb 2018
Prince 2 Practitioner Certificate in Project Management
AXELOS Global Best PracticeFeb 2018
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