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Atul Bakshi

Atul Bakshi

Intern- Electrical Mechanical Utilities, Production Engineering Department

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location of Atul BakshiDelhi, India

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  • Timeline

  • About me

    Area Service Manager | Honda 2 Wheelers | After Sales | Field service |

  • Education

    • Govt. Sarvodaya Co-Ed Senior Secondary School

      2007 - 2009
      Senior secondary education Science 77.20 %

      Science stream with both Mathematics and Biology as core subjects.

    • Govt. Sarvodaya Co-Ed Senior Secondary School

      2002 - 2007
      Secondary Education 84.20 %

    • Guru Gobind Singh Indraprastha University

      2010 - 2014
      Bachelor of Technology (B.Tech.) Mechanical and Automation Engineering 74.14 %

      Combines principles of mechanical engineering and automation technology to design, develop, and maintain automated systems and machinery.

    • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

      2019 - 2021
      Postgraduate Diploma in Management Marketing Management 76.62 %

      Planning, implementing, and monitoring activities that promote and sell products or services. It involves analyzing market research data, identifying customer needs and preferences, and developing marketing strategies to meet the needs.

  • Experience

    • Maruti Suzuki India Limited

      Jun 2013 - Jul 2013
      Intern- Electrical Mechanical Utilities, Production Engineering Department

      Monitored the different stages of Effluent Treatment Plant, Demineralized Water Plant.Studied Sludge Disposal and Treatment processes.Summarized Preventive Measures and Maintenance for the pumps, valves and other mechanical devices.

    • Tata Motors

      Aug 2014 - Feb 2015
      Shift Reliever

      Fleet management and Preventive maintenance of DTC buses deployed at Hari Nagar Depot in Delhi.Analyzing driver complaints and feedback on remedial action.

    • Apollo Tyres Ltd

      Mar 2015 - Jul 2016
      Business Consultant - CV Radials

      Complaints data compilation from all India, root-cause identification for radial tyres and sharing with the concerned teamCompany-owned CV Zones – Escalated cases customer handling and problem resolutionTraining related Tyre care, Retreadiabilty, Radialisation and Performance Calculation to internal and external customersAdherence of Application to Fit and the limited warranty policyMember of the Campaign Squad making frequent visits to field all over IndiaResponsible for identification and prospection of end-users Show less

    • Honda Motorcycle & Scooter India Pvt. Ltd.

      Aug 2016 - now

      After-Sale Business and Customer RetentionResponsible for monitoring and improving the manpower & bike lift efficiencyProduct & service-related complaints resolution within stipulated period & guidance to dealers After-Sale Business and Customer RetentionNew network establishment as per territory’s requirement for market share growth and increase customer reach. Responsible for monitoring and improving the manpower & bike lift efficiencyProduct & service-related complaints resolution within stipulated period & guidance to dealers After-Sale Business and Customer RetentionSoft Skills, Service Portal and Technical training to the dealer and network manpowerPDI checks

      • Manager

        Apr 2023 - now

      • Assistant Manager

        Apr 2022 - Mar 2023

      • Senior Executive

        Apr 2020 - Mar 2022

      • Executive

        Aug 2016 - Mar 2020

  • Licenses & Certifications

    • Diploma in Auto-CAD

      Influx CADD
      Oct 2012

    • Diploma in Pro /Engineers wildfire 5.0.

      Influx CADD
      Oct 2012

    • Carrer Edge - Knockdown the Lockdown

      Tata Consultancy Services
      Apr 2020
      View certificate certificate

    • The Fundamentals of Digital Marketing

      Digital Marketing Google Certification
      Apr 2020
      View certificate certificate

    • Leveraging Services for Development: Prospects and Policies

      Asian Development Bank (ADB)
      Apr 2020

  • Honors & Awards

    • Awarded to Atul Bakshi
      II position in Quiz Competition Directorate of Education, Distt. South West-B, Govt. of NCT Delhi Aug 2007 Grabbed II position in Quiz on account of Akshay Urja Diwas.