Rohit Gupta

Experience

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  Rally Car Design Challenge (RCDC)

  Sept 2017 - Feb 2018

  Project: Technical Support Engineer

  • Declared the overall champion & the winner of best Business-Plan, Cost Report & Velodrome category.• Participated in the very first edition of Rally Car Design Challenge (RCDC) organized by Polaris • Manufactured half a ton weight all-terrain vehicle in six months with student-level expertise.• Designed and experimented on various basic components of chassis using the SolidWorks software & all the analysis were carried out using Ansys software.

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  International Go-kart Championship

  Nov 2017 - Mar 2018

  Project: Braking System Engineer

  • Secured 1st Rank in Design & 1st in Build Quality Category.• Designed & fabricated Go-Kart in extremely low budget, weight, and to be fit for several tests and tasks organized by SAE-INDIA CLUB.• I worked in the braking system design department.

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  Automechanika Dubai

  Sept 2018 - Sept 2018

  Certified Technician for Automotive Technology

  Extensive practical hand-on experience on workshop of the following company :• Mirka GmbH - Standard operative procedure for paintwork preparation.• BMW - Body Repair BMW 5series (Steel - Aluminum Body)• Wielander+schill GmbH - Joining techniques & Equipment.• Carbon GmbH - Body panel dent repair (Aluminum and Steel)

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  APS GmbH

  Sept 2018 - Oct 2018

  Internship Trainee

  • Worked as a trainee under Automation Research Scientists. Learned and coded KUKA and ABB automated industrial robots. • Programmed robotic arm to perform automatic spot welding and product handling. • Learnt the functioning of automated robots working on the manufacturing line of automobile industries.

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  Flipkart

  Jan 2022 - Jun 2022

  Senior Executive

  • Inbound Department- Worked on a project of time reduction in the inbound department by 25%. • Develop and maintain data for monitoring and measuring process performance.• Prepare Daily/Weekly/Monthly reports on Quality metrics.• Performing Inward & Outward operations within the TAT.• Monitoring the blue-collar employees & getting the assigned work done within the TAT.• Driving Continuous Improvements by Kaizens.• ISO quality standards and process improvement techniques like 6S, Kaizen, TQM Show less

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  GoMechanic.in

  Jun 2022 - now

  Customer Operations Manager

  • Planning to improve market share and improve overall customer satisfaction with existing and new customer acquisitions.• Process implementation for cost control.• Scheduling and arranging appointments with customers.• Receive and Job Order creation.• Coordinating between the customer & garage.• Checking repairs and execution of ongoing work with garages.• Quality control and preparation for vehicle delivery.• Vehicle on-time delivery and billing to customers.• Customer Satisfaction and Complaint Management. Show less