Krishnakumar Hegde

Experience

• 

  Citrix

  Jan 2019 - Jan 2023

  Podio, Citrix:• Strengthened Podio security with 2-Step Verification based on Time-based OTP algorithm, preventing unauthorized logins.• Developed and automated email notification processes and data record deletion procedures for millions of Podio accounts.• Enhanced performance by 77% from the previous architecture by implementing a pane with cursor-end pagination APIs.• Developed a new contract model that played a key role in a 20% increase in Podio web app revenue by creating core businesslogic APIs for customer onboarding, along with MySQL tables and ORM methods. Show less Podio, Citrix:• Elevated system integrity with scripts to delete blocked organizations due to payment issues and expired Podio user contracts.• Revitalized Podio functional tests by migrating to a Docker-based environment, employing containerization techniques, andintegrating with the CI/CD Jenkins pipeline for seamless deployment.• Supported the Podio app’s production AWS account by managing EC2 instances, S3 storage, and CDN services.• Administered Debian servers, overseeing package installations, log enabling, and log monitoring to ensure system security.• Accomplished QR code image feature and recovery code download functionality using the React JavaScript framework.• Led the initiative focused on enhancing the UI, resulting in a 30% improvement in Podio’s Net Promoter Score (NPS). Show less

  • Software Engineer 2

    Oct 2021 - Jan 2023

  • Software Engineer 1

    Jul 2019 - Sept 2021

  • Software Engineer Intern

    Jan 2019 - Jun 2019