Alisaa Smith

Experience

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  The Home Depot Interiors

  Apr 2018 - Jun 2021

  Regional Director

  • Lead a team of 100+ sales representatives in 7 territories. • Recruited, interviewed, hired, and promoted top talent. • Utilized high-end CRM systems such as Bitrix24, Marketsharp, and Salesforce.• Develop and expand the sales base for the company in order to reach maximum efficiency.

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  UAMS - University of Arkansas for Medical Sciences

  Nov 2020 - Jun 2021

  Contact Tracer

  • Contacted COVID positive patients and obtained information about their close-contacts in order to help stop the spread of the virus. • Documented call attempts and created emails for the point of contacts of universities and human resources for escalated cases. • Helped close 100+ potentially lost cases due to research, deep diving, and cold calling• Assisted in the development and implementation of Salesforce for the company as well as fine tuning it to meet the Call Center’s needs.• Created EOS reports detailing the successful and failed contacts for the day and developed a plan of action for the incoming shift. Show less

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  Allstate

  Jan 2021 - Jul 2022

  Insurance Producer

  • Averaged 50 sales a month• Established underwriter for the company • Maintained high customer service rating and was referred to personally by clients.

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  American Freight Furniture, Mattress, Appliance

  Jun 2022 - now

  Retail Sales Manager

  Ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, and inventory shrinkage.Meets sales goals by motivating, mentoring, and providing feedback to associates.Leads by example with the selling processes; ensures performance standards and operational processes are achieved.Partners with Regional Sales Manager to address business opportunities.Leads the delivery operation to ensure achievement of business goals in margin and customer experience. Show less