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Gabriel Monroy

Gabriel Monroy

Intern

Followers of Gabriel Monroy285 followers
location of Gabriel MonroyNew York, New York, United States

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  • Timeline

  • About me

    Principal Engineer - CX Centers at Cisco

  • Education

    • Santa Clara University Leavey School of Business

      2013 - 2016
      Master of Science (MS) Information Systems

      Activities and Societies: VP of Fun for the Information Systems Connexion Group.

    • Rensselaer Polytechnic Institute

      2008 - 2012
      BS Electrical Engineering

  • Experience

    • TNS Management Services, Inc.

      Jul 2009 - Jan 2012
      Intern

      Assisted project management, Specialties procurement

    • Cisco

      Jun 2012 - now

      Provide support to the ACI Customer Experience team for both Technical and Process escalation, as well as work on projects and initiatives with the goal of assisting the ACI Customer Experience team, the Product Business Unit, and Cisco as a whole. Solve technical problems related to Cisco Application Centric Infrastructure while driving product usability and integration. Solve technical problems related to Cisco UCS and virtualization systems including VMware products, SAN, Networking, QOS, and product enhancements.

      • Principal Engineer

        Oct 2022 - now

      • Technical Leader - ACI Customer Delivery

        Jul 2018 - Nov 2022

      • ACI Solutions Delivery

        Nov 2014 - Jul 2018

      • TAC Engineer for Server Virtualization

        Jun 2012 - Nov 2014

  • Licenses & Certifications

    • CCNA Routing & Switching

      Cisco Systems
      Oct 2012

    • CCIE Datacenter

      Cisco Systems
      Dec 2014